Guest and Customer Sevices

While each hotel is unique, there are still many similarities. Guests demand efficient service; those working in reception areas want to feel personally safe around the clock and technical staff want to know quickly when and where any fault has occurred.

Ascom’s dedicated hotel communication solutions are complete. They are compatible with other existing systems such as booking, management, lift and fire alarms and telephony platform – transforming the hotel’s existing fixed system into mobile systems enabling the level of service, security flexibility and efficiency desired by every hotel.

Work order systems such as porter ordering, room service and room cleaning are effectively managed with a wireless communication system.


  • 914D

    The 914D is the dependable link between information and direct action.

    teleCare 914d
  • 914T

    Resilience is essential in these demanding environments, where equipment is subjected to heavy punishment on a daily basis.

  • a71

    The Ascom a71 is a compact and robust two-way messaging and personal alarm unit available with two different alarm settings.

  • i62

    As the world’s first VoWiFi handset operating on 802.11n network, the Ascom i62 is truly unique. It supports the deployment of voice over the network without degrading the performance of an existing .11n network capacity.

  • p71

    Reliable, robust and easy to use, the Ascom p71 is a messaging unit specially developed for work places where urgent situations require immediate action.