SOFTWARE & SYSTEMS INTEGRATION
Enterprise Asset Management
Every company needs assets, e.g. machinery, equipment, buildings, IT systems and infrastructure to create products or provide services. Enterprise Asset and Service Management provides a real-time and mission-centered view of the assets and their service and maintenance.
Especially in an increasingly competetive market and in times of shrinking margins, the ability of your network to generate maximized revenue is the key to success.
Interconnect Business Solutions
Due to global opening of the communication market, the interconnect relations between carriers is getting more and more complex...
IT & Business Service Management
Only at eye level with the management and speaking in business terms, an IT department can now communicate their value to the company and justify expenditures. Comprehensive solutions for IT service management are characterized by a seamless integration of the various application modules, a full range of data integration and multiple access paths that ensure the availability of the service management solution at any time and at any place.
The quality of customer services is of high importance for each company to optimise their external presentation and to achieve effective customer loyality.
Operations Support Systems
With its OSS portfolio Ascom offers lightweight solutions which are based on standards, implement ITIL Best and Good Practices and also contain additional concepts and features for the telecommunications environment. Ascom’s solutions fit seamlessly into the process landscapes defined by TeleManagement Forum: eTOM, NGOSS, Frameworx.
Due to the globalization of telecommunications markets, the interconnection of the networks of different providers for the provision of telecommunications services is becoming increasingly complex and leads to extended requirements on Business Support Systems (BSS). The Operations Support Systems (OSS) must allow telcos to manage their tasks in the operation of the IT and network infrastructure as well as technical services as efficiently as possible. Ascom's OSS and BSS solutions support mobile as fixed-net providers optimally in winning in the fierce competition.