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    CONTACT

    • Ascom (Switzerland) Ltd.
      Security Communication
      Freiburgstrasse 251
      CH-3018 Bern-Bümpliz
    • Phone +41 31 999 11 11
      Fax +41 31 999 16 82
    • Send us an e-mail

HOME > SUPPORT > Support Public Safety

SUPPORT TEAM PUBLIC SAFETY  

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Customers with an agreement for products and solutions of the business area of Public Safety (Alarm and Mobilisation Systems, Emergency Call Systems and Video Solutions) can receive technical support by calling the following addresses:

  • Central call centre for all technical calls during normal working hours
    08h00 - 12h00 and 13h00 - 17h00

    Telephone                         +41 31 999 24 00        
  • E-Mail                                 public-safety.support@ascom.com
  • Problem Reporting          https://support.ascom.com/public-safety/

  • Additionally for customers with appropriate maintenance agreement
    24h / 365d emergency stand-by service for serious problems

    Telephone  +41 31 385 31 70