• LOCAL SUPPORT
  by Country/Region

• NORTH AMERICA

  Phone: +1 (855) 323 5755
  tems.support.north.america
  Hours of Operation:
  8:00 AM - 6:00 PM M-F (EST)

  Contact us via e-mail

• CALA (EXCEPT BRAZIL)

  Phone: +52 55 4164 8224
  Phone: +1 (888) 740 4831 (Spanish)
  tems.support.cala
  Hours of Operation:
  9:00 AM - 6:00 PM M-F (CST)

  Contact us via e-mail

• BRAZIL

  Phone: +55 11 3042 8211
  tems.support.brazil
  Hours of Operation:
  9:00 AM - 6:00 PM M-F (UTC-3)

  Contact us via e-mail

• EUROPE, MIDDLE EAST,
  AND AFRICA

  Phone: +46 10 492 5005
  Hours of Operation:
  8:30 AM - 5:00 PM (CET)

  Contact us via e-mail

• RUSSIA,
  CIS COUNTRIES AND MONGOLIA

  Phone: +7 (495) 777 0085
  Hours of Operation:
  9:00 AM - 5:30 PM (Europe/Moscow)

  Contact us via e-mail

• ASIA PACIFIC

  Phone: +60 3 5021 5202
  Hours of Operation:
  8:30 AM - 5:00 PM (GMT +8)

  Contact us via e-mail

• CHINA

  Phone: +86 10 6566 6088
  Hours of Operation:
  9:00 AM - 5:00 PM (CST)

  Contact us via e-mail

• INDIA

  Phone: +91 9880 500 500
  Hours of Operation:
  9:30 AM - 6:30 PM (IST)

  Contact us via e-mail

• SALES SUPPORT

  For a list of sales contacts, please  click here

Authorized TEMS Log File Format Licensees

In order to best support our mutual customer base, Ascom has entered into agreements with Actix, Xceed, Gladiator Innovations (formerly Qualitest), Anite, and Mentum. As a result, these companies’ post processing software solutions have direct access to information provided by TEMS Investigation.

If you have any questions about this, please contact your  TEMS representative.