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TEMS PRODUCT SUPPORT

Support Helpdesk

  • For support and inquiries 24x7, phone or e-mail the Global Help Desk.

    Languages: English globally, Spanish in the Americas.

    Local technical support inquiries (Monday-Friday): Available during standard business hours in the countries / regions as stated in the CONTACTS section at right.

Report a problem via E-MAIL / PHONE

E-mail:

customercare.tems@ascom.com

Customers with Severity A production stop issues please call TEMS Support for immediate response.

Phone:

+1 (855) 323-5755 for support-related inquiries

+1 (855) 323-5757 for sales-related inquiries

You may also contact the Global Help Desk by calling the local Sales or Support numbers in your region as listed in CONTACTS section at right.
Report a problem via WEB

To open a new TEMS Product Support case, or check on an existing one, access our  

Online Ticketing System

Don’t have access? Please click here