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critical alarms in emergency situations


Our critical alarm solutions enable you, in an emergency, to quickly assemble the right staff resources in the right place at the right time, e.g., cardiac arrest, trauma alarms, C-section, etc. We simplify the coordinating activities, particularly for those individuals directing the nursing staff. By pushing a button or making a quick call, a critical alarm is automatically distributed to a pre-defined group of staff and disciplines, so they can get quickly prepared and assembled where needed. This makes it possible to start immediate patient treatment and help reduce response time and enhance patient safety.


We have extensive experience with critical alarm handling and emergency workflows. In our system configuration we help you set up escalation chains according to your work shifts, departmental routines and safety regulations. This means that if necessary skills are busy when alarms occur, the alarm is escalated to back-up staff in a predefined list. Delays are minimized and alarms are logged for follow up. Based on the statistical reports you are able to fine-tune your organization for future performance improvements.

  • Our critical alarm solution helps you to assemble the right competencies quickly in emergencies
  • Pre-defined actions are distributed when an alarm is activated
  • Delays are minimized due to pre-defined escalation rules

Ambulances transporting five people injured in a car accident will soon arrive at the hospital. Ashley, the coordinating nurse, presses the trauma alarm button to assemble the entire, dedicated trauma team. In the back-end system, rules define how specific alarms should be handled. Through Ascom’s communication system, the alarm is distributed via handsets to the trauma team. The alarm information in the handset clearly indicates what actions to take and requires each team member to either accept or reject the call. If a trauma team member rejects the alarm, the call is automatically escalated to a predefined back-up. Instead of calling each team member to check their availability, the trauma crew can quickly be assembled.