Patient-centric care at Erasmus MC hospital

The principal challenge was: How to realise Erasmus MC’s vision of patient-centric care in the context of 586 single-patient rooms, each generating its own stream of clinical information, patient alerts, alarm notifications, workflows, etc.
Erasmus MC selected Ascom as a strategic partner to lead the implementation of MICIS, the hospital’s Medical Integrated Communications and Information System, to integrate Erasmus MC’s digital information systems into a single platform. Ascom was also responsible for project-managing numerous subcontractors and vendors. 

To devise a customized solution for Erasmus MC, Ascom combined various components of the Ascom Healthcare Platform: consulting, software, smartphones, integration with Electronic Health Records (EHR) and third-party applications, commissioning, training and support. 
The result was an end-to-end solution, with Ascom Unite and Digistat software integrating siloed healthcare IT systems and fragmented data with the hospital’s Electronic Health Record (EHR) system in order to bridge digital information gaps.  The software also orchestrates clinical information; filtering and prioritizing it, and managing its speedy and uniform delivery to assigned caregivers.

The new Erasmus MC in Rotterdam is the result of 20 years preparation and eight years construction work. The MICIS implemented by Ascom is described by Erasmus MC CIO Simon Vermeer as “a visible and essential contribution to achieving the hospital’s goals of quicker recovery, enhanced efficiency in an integrated care process, and increased patient satisfaction.”