Ascom with IDS Medical Systems (idsMED) implements Telligence Patient Response Solution at Mandaya Royal Hospital Puri

Ascom & idsMED helps Mandaya Royal Hospital Puri (MRHP) deliver excellent patient care with its nurse call offering Telligence Patient Response System

June 24, 2020

The new solution will support MRHP to achieve a new paradigm in public health services by prioritizing the quality of services. The Ascom Telligence Patience Response System will help centralize the clinical workflow at the patients’ bedside, bridging the communication gap in the workflow with a modular, scalable patient response system that seamlessly integrates with current devices and applications. The system can easily be expanded over time to meet future requirements.

The new hospital will be one of the largest private hospitals serving the premium market in Jakarta, equipped with 350+ inpatient beds, 10 operating theatres, 100+ outpatient examination rooms, 3 advanced medical centres — Cardio-Vascular Arrhythmia Center, Advanced Oncology Center, and NeuroScience Center — and 10 state-of-the-art specialist centres.

Benedictus R. Widaja, Director of the Mandaya Hospital Group, says: “The solution of idsMED and Ascom is easy to use the system for our medical professionals and patients. We have chosen this solution because it has the ability to help improve clinical workflows, placing patient’s safety first by ensuring that any emergency calls will reach the right team, and it integrates smoothly with other hospital applications.”

Katarina Rask-Andersen, Partner Manager of Ascom Asia, says: “We encountered intense competitions in this project, facing strong players with a local footprint. However, together with our partner idsMED Indonesia, we demonstrated our deep understanding of the hospital workflow and supported by Ascom’s state-of-the-art technology aligning with the customer’s strategy to provide a better care experience for patients”.


About IDS Medical Systems (idsMED)

idsMED is Asia’s Leading Medical Supply Chain Solutions Company.

idsMED has a comprehensive distribution and value-added service network across Asia with access to over 10,000 healthcare institutions, including government and private hospitals, day surgery centres, specialist and primary care clinics, laboratories and nursing homes. idsMED represents over 200 global medical brands in equipment and medical consumables, with a focus on many specialty segments including Intensive Care, Infection Control, Surgical Workplace, Diagnostic Imaging, Patient Support System, Cardiovascular, O&G and Peri-natal.

Supported by a workforce of 1,700 employees including 700 highly experienced field medical and sales specialists and over 300 professional bio-medical engineers across the region, idsMED offers a one-stop solution covering marketing and sales, biomedical engineering services, clinical support, effective inventory management as well as logistics services. The idsMED Group is a member of Fung Investments.

In Indonesia, idsMED has 9 Branches, 478 People, 128 Field Sales Specialists, 32 Clinical Applications, 72 BioMED Engineers.

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