Because a friendly voice is often all that’s needed.
Because a friendly voice is often all that’s needed.

Talk-to-Residents solution from Ascom

With a wireless telephone, the nurse can speak directly to the resident and immediately assess his or her needs – without taking a step. This saves movement and time, reducing the nurse’s workload. It is also very calming and reassuring for the resident to hear the voice of the caregiver and know that he or she is nearby if help is needed.

The system allows the nurse to forward a resident's call and assign services by initiating predefined tasks, or automatically escalate the call to the assigned secondary caregiver. Even if the nurse is busy with another resident, the call will not be delayed and the patient’s needs will still be addressed in a timely manner.


A friendly voice is often all that’s needed.


Solution Products



Solution Products


  • How the Ascom Talk-to-Residents solution can help residents and caregivers

    The Talk-to-Residents solution ensures that caregivers can always talk to residents. This lets carers assess the priority level of a resident’s request—without having to walk to a nurse station to use a fixed-line phone, or to the resident’s room to learn more. This liberates time for caregivers, and can help reassure residents that assistance is on the way. There’s more. Caregivers can forward resident calls along a pre-defined escalation chain. Should a resident call go unanswered, the Talk-to-Resident solution automatically routes it to the next assigned carer. Residents’ families benefit too. Talk-to-Residents provides a log of resident calls and staff responses. 

    Enable personalised and discreet aged care with the Ascom Myco 3 Smartphone

    The Ascom Myco 3 smartphone works together with software and apps to streamline information workflows and coordination for caregivers—helping to enhance residents’ safety, privacy and the delivery of personalised care.

    A robust Android™ smartphone, the Ascom Myco 3 features multiple care delivery and monitoring functions. It works with apps to integrate with nurse call/alert systems, wander management and monitoring solutions, and data collection systems. Caregivers can even use the Ascom Myco 3 to access and update residents’ Electronic Health Records (EHRs) and care plans from virtually any location and point of care.

    Ascom Talk-to-residents solution can help both residents and caregivers.
    myco3-eld-01644-01-enx .pdf

    Download Ascom Myco 3 Smartphone Aged Care Brochure

    Keeping residents’ status, colleagues and key information close at hand
  • Solution architecture

    Ascom Talk-to-residents solution architecture
    Architecture description

    Each solution typically involves a combination of infrastructure, software—usually Ascom Unite software—and mobile devices such as the Android-based Ascom Myco smartphone. Each element is integrated into a solution that delivers smooth collaboration and communication between individual caregivers and care teams.

    Solution products

    The products shown below are only a part of Ascom’s total hardware and software offering. To see the complete product portfolio, click on ‘Products’ in the main menu. Contact your nearest Ascom office or representative to learn more about specific Ascom solutions, products and services. 

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  • 01358-01-ENX Ascom Solutions for Elderly Care Brochure.pdf

    Ascom solutions for Aged Care Facilities

    Empowering carers and enabling residents with a new level of intelligence.
    001359-01 EN AnglicareSA Customer Reference Story.pdf

    Security with dignity; Safety with discretion

    When AnglicareSA was looking for a new nurse call system, a key criteria was that the new solution would promote mobility and independence for residents, while simultaneously maximizing their safety....

    Wander management solutions

    A proven way to reliably and discreetly manage wander and elopement behaviour in long-term elderly care facilities.

    Home sweet (and wirelessly integrated, secure and efficient)home

    Why Wesley Mission Brisbane, a major not-for-profit care and social support organization in the Australian state of Queensland, chose an Ascom nurse call solution for six of its aged care communities.