Ascom helps alternate care facility set-up in Australia to protect the homeless from COVID-19

June 18, 2020
As part of the Victorian Government’s four COVID-19 Isolation and Recovery Facilities (CIRF’s), St Vincent’s Hospital Melbourne (SVHM), in conjunction with the Brotherhood of St Laurence, and Launch Housing, established an emergency communications platform within the largest facility to assist people experiencing or at risk of homelessness.


To support the facility and frontline workers, the CIRF team were seeking a fully functional, all-inclusive emergency communication platform with integrated Voice, Duress, and Messaging capability that can be rapidly deployed.

The delivery of Ascom’s communication solution included Ascom D81, a rugged IP65-rated DECT handset intended for the most demanding environments with proven telephony, duress functionality, and advanced messaging capabilities. Supported by Ascom’s DURAsuite complete end-to-end duress management offering that empowers actionable duress alarms providing location accuracy to assist the emergency response team.

Brendan Watts, National Infrastructure Program Director at St Vincent’s Hospital Melbourne, says: “As a trusted partner, we knew we could rely on Ascom. The overall design of an all-inclusive solution simplified the procurement and meant that the on-site delivery team knew all the components and the system design, so would not face delays in implementation.”

The facility fitted out by Ascom is operated jointly by Launch Housing and St Vincent’s Hospital Melbourne who also lead the clinical care. 


About Ascom

Ascom is a global solutions provider focused on healthcare ICT and mobile workflow solutions. The vision of Ascom is to close digital information gaps allowing for the best possible decisions – anytime and anywhere. Ascom’s mission is to provide mission-critical, real-time solutions for highly mobile, ad hoc, and time-sensitive environments. Ascom uses its unique product and solutions portfolio and software architecture capabilities to devise integration and mobilization solutions that provide truly smooth, complete, and efficient workflows for healthcare as well as for industry and retail sectors.

Ascom is headquartered in Baar (Switzerland), has operating businesses in 18 countries, and employs around 1,300 people worldwide. Ascom registered shares (ASCN) are listed on the SIX Swiss Exchange in Zurich

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