Ascom is committed to delivering service excellence to all our customers. As our customer, your feedback is important and will be associated with our service team evaluation. Direct engagement will help us understand how we can offer best-in-class support to our valuable clients.
The Ascom Service Star program is introduced to recognise individuals who deliver outstanding customer experience and quality service. The purpose is to develop service models for staff to emulate and to outline our service champions. This is a quarterly acknowledgment for exceptional service, presented to anyone in the Service Delivery Team, as nominated by our customers, for both Maintenance Services and Project Delivery.
Your voice matters to us. This creates a communication channel for our clients to share your experience with us, and we make sure your voice gets heard.
We encourage you to nominate one of our talented, innovative, exceptional Ascom team members today if you have received superior service.