Rapid Response Teams (RRT) have revolutionised acute care. But getting the right people and equipment to an emergency requires sophisticated technology. Manual alerts and interventions just aren’t quick and flexible enough. What’s needed are automated alerts—messages sent directly to RRT members, and routed to other members if the user is busy.
Initiate, manage, track and continuously enhance automated alerts for rapid-response teams. Avoid the risks and delays of manual administration. Minimize response times, while gaining a permanent record of key response performance indicators. Ascom Activate response team management solutions let dispatchers communicate with and update team members as events unfold. The solutions can also be simultaneously deployed at multiple sites. This means a single dispatcher can receive and manage emergency calls from several hospitals at once—cutting costs during off-peak hours.
Ascom rapid-response management solutions help minimise the time needed to assemble hospitals’ emergency teams and their equipment. The solutions deliver the efficiency of automated alerts escalation, while still allowing manual intervention. The specifics of each solution differ from hospital to hospital. But each solution typically features: automated alert messaging directly to team members’ mobile devices, monitoring of response teams, pre-defined escalation chains, integration with equipment-locating and other software, and logging of all alert events. The solution—which is powered by Ascom Unite software running in a Microsoft® Windows environment—supports centralised alert handling, meaning a single dispatcher can manage rapid response alerts for multiple units—and even multiple hospitals—at the same time.