Psychiatric care often involves specialist and expensive equipment. Maintaining the physical integrity of a psychiatric unit is also essential for staff, patient and public safety. That’s why Ascom solutions offer a full range of technical alarms, systems that connect processes, equipment, buildings and people. Failures and actionable deviations trigger automated alerts that go directly to assigned technicians. Unanswered alerts are escalated to selected colleagues.
Technical failures in psychiatric care facilities can quickly escalate to endanger staff and patients. But with a technical alarm solution from Ascom, technical alarms go from the source of the problem directly to technicians’ handsets. The outcome? Quick resolution of technical issues—and a safer environment for everyone.
An Ascom technical alarm solution enables quick, targeted responses to alerts from indoor climate systems, elevators, doors, windows, lighting and other technical installations. The engineer gets the alarm directly to his or her mobile device, can check the status from anywhere in the facility and reach colleagues with voice and text messages when necessary. He or she can also control devices from their handset—for example, stop a fan or restart a pump. Unacknowledged alarms are automatically forwarded along a pre-agreed chain to other colleagues’ handsets. Moreover, all alerts and responses are automatically logged. This archived data can be analysed to see performance trends, and to pinpoint weaknesses in a facility’s infrastructure.