Personnel alarms as dedicated as the people who use them.
Personnel alarms as dedicated as the people who use them.

Ascom personnel safety alarms for hotel workers

What if a lone worker is injured and can’t manually send an alarm? What if an alarm is sent to somebody who doesn’t respond? What if the lone worker can’t talk or text, but still needs to send his or her location to responders? These are just some of the real-life challenges that Ascom solutions overcome every day.

Lone working… unsociable hours… close proximity to strangers… large buildings with complex layouts. Hotel workers are an especially vulnerable group. That’s why they need personal alarm solutions such as those from Ascom: solutions that can locate the origin of an alarm with room-level accuracy, and that quickly deliver alerts to colleagues and security personnel.  

 

ascom-image-

Overview

Solution Products

Documents

Overview

Solution Products

Documents

  • Help exactly where help is needed

    Given the complex layouts of hotels, staff need alarms that indicate an alert’s point-of-origin. Such information can save vital time when responding to personal alarms. Ascom personal alarm solutions use a range of technologies to achieve location functionality, often with room-level accuracy: Real Time Location Services (RTLS), Low Frequency beacons, Infrared tags, strategically placed base stations, etc. Handsets, too, are critical to a solution’s overall accuracy and effectiveness. Ascom mobile devices typically have location functionality embedded. And also offer valued features such as ‘man-down’ and ‘no-movement’, where sudden falls or unexplained silences automatically trigger alarm alerts to assigned colleagues. Ascom handsets are also available with pull-cords. These devices automatically transmit alarms when forcibly removed from their users. The same handset can of course also be integrated with guest service, emergency and building management systems (fire, lifts, doors, HVAC, room service, reception, etc.). 

    Fast facts

    • Many countries have strict laws / regulations governing lone workers and their working environment. The UK’s Health and Safety Executive, for example, states that employers must take steps ”to ensure risks are removed where possible, or [put] in place control measures, eg carefully selecting work equipment to ensure the worker is able to perform the required tasks in safety”1

    •  The EU’s European Agency for Safety and Health at Work has identified violence and harassment from colleagues, colleagues and superiors as a “significant risk factor” in the hotel and restaurant sector2

    •  According to the European Agency for Safety and Health at Work, employees contact with the public is “especially related to violence, aggression and discrimination”2

    Crosby Street Hotel

    "Mobile devices are critical tools for improving the guest experience, and when combined with integration to mission-critical systems, can be a very effective means of delivering superior guest services."

    Mark Rupert Read

    Firmdale Hotels Group IT Manger

    case-story-crosby-street-hotel-aws091215r1.pdf
    PDF

    Improving the guest experience and enhancing operational efficiency

  • Solution architecture

    ascom-image-

    Architecture description

    Ascom staff safety solutions for hotels typically integrate infrastructure, mobile handsets and software. These solutions are open and scalable. They interoperate with virtually all existing systems, and can be altered over time to meet your hotel’s changing needs. 

    Solution products

    The products shown below are only a part of Ascom’s total hardware and software offering. To see the complete product portfolio, click on ‘Products’ in the main menu. Contact your nearest Ascom office or representative to learn more about specific Ascom solutions, products and services. 

    • No search results were found. Please, refine your search.

    warning-icon
    There is no item to show, or the component is misconfigured!
  • case-story-crosby-street-hotel-aws091215r1.pdf
    PDF

    Improving the guest experience and enhancing operational efficiency