Ascom DURAsuite platform allows for rapid receipt, dispatch, escalation, and logging of critical alarms and messages from all sources: handling personal and duress alerts and collating and connecting data from key systems.
With the release of the new reporting module, the platform can collect and store all events to improve quality, and workflows, measure response times and illustrate call trends.
In addition, it provides:
- Cost-effective logging and reporting for both single facility and multiple facilities
- Consolidate all reports to a centralised platform
- Enables managers to make better-informed decisions
David Williams, Country Manager at Ascom, says: “More than ever, the ability to capture essential logs and information to help track critical events and alarms is required in order to provide actionable information to make staff and workplaces safer. We believe the new reporting module will give management and care teams valuable insight by providing data to aid root-cause analysis for evidence-based audit reporting”.