Patient Handsets

Ascom‘s award winning patient handsets are renowned for their ease of use and robustness. There are four ergonomic handsets to choose from that offer patients an extensive range of features and capabilities. Whether patients need basic single-button ease of use, or enhanced units featuring call, service request, flashlight, TV, radio, window blind and lighting controls, Ascom has the solution for you.

Our handsets are lightweight and compact. The all new SafeConnect™ magnetic plug, which connects each handset to a bedside module, releases if excessive strain is applied to the handset cable, so as not to damage the handset and the bedside module. Their anti-slip edge prevents the device from falling to the ground.


Award winning handsets designed for any environment

Fast facts

  • Large backlit red call button with a reassurance light and 3 raised dots to aid identification for the visually impaired
  • Optional built-in flashlight 
  • Optional full-duplex audio option with adjustable volume controls
  • Certified dust and water resistant to at least IP65 rating
  • Slip resistant finish to reduce falling 
  • Bedlight Controls - adjust bedlights to suit patient comfort.


  • Patients can place a specific service request (water, pain, toilet, etc.) to the appropriate caregiver, helping to minimize response times. Caregivers come prepared to meet the patient’s needs, reducing unnecessary steps. 
  • New Ascom SafeConnect™ magnetic connector on all Ascom Telligence handsets helps prevent equipment damage. The connector easily breaks away when accidentally disconnected, and sends an alert if there is a problem.
  • Advanced audio. Ascom Telligence lets you add speech by simply changing the handset. Staff can talk before they walk, saving valuable time.*
  • Handsets are durable and lightweight to survive drops and agressive use.
  • Maintain hygiene standards. All Ascom Telligence handsets are waterproof and can be submerged for disinfection purposes.

Related Products

Specific functions and features of the Ascom Telligence 5 system might require additional Ascom products or software to be installed. 
The information herein describes product models, versions and features that are not available in the United States. Ascom makes no guarantee that they will be made available in the United States. For currently available models, versions and features in the United States, please contact an Ascom North America sales representative or distribution partner.