“As we look to drive sales across North America, Feist’s extensive experience and leadership across multiple healthcare sectors will be invaluable,” said Ascom CEO Jeannine Pilloud. “We are confident in Kelly’s ability to help Ascom maintain business continuity and find innovative ways to support our healthcare partners and customers in these uncertain times.”
Feist joins Ascom from Philips Healthcare USA, where she served as the head of customer service in North America. Prior to this role, she was the region’s first business leader for patient care and monitoring solutions. In both of these roles, Feist drove Philips forward in their transformation from a capital equipment business model to a solutions-based and recurring revenue business model focusing on software, hardware and a growing services business offer.
Feist has significant experience in Healthcare information technology (IT) solutions across several functions including sales, marketing, product management and customer care. She earned an MBA from Vanderbilt University and an executive certificate from the Harvard School of Public Health.