Faster Service & Better Satisfaction
Faster Service & Better Satisfaction
Mobilize & Connect Staff
Perhaps the greatest benefit to residents of an Ascom wireless solution is reassurance. They know their requests for help will always be received and acted upon by the right people — at any time of the day, day in, day out.
Calls from residents go directly to the right people, such as a dedicated nurse or carer. No time is lost, staff always know which resident calls they have waiting. Incoming resident calls discreetly appear as informed text messages on the assigned carer’s wireless device — instead of being announced openly on corridor displays. This protects resident integrity and creates a calmer more domestic atmosphere.
Wristband and pendant worn accessories enhance residents' mobility and safety.
Residents can fully participate in leisure and therapeutic activities, and still be able to make a call when needed.
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Solutions For Caregivers And Residents.
The look and sound of a real home — but with the security and reassurance of a supportive facility. That’s what Ascom resident services solutions achieve. Residents’ alerts and calls go quietly and directly to assigned caregivers’ mobile devices. Residents can use a range of devices to summon help: pull cords, wall-mounted modules, handsets, wristbands, pendants. Caregivers, too, can use a variety of Ascom handsets, all integrated and managed by Ascom Unite middleware.
Such end-to-end solution capability is what makes Ascom special — and what makes our solutions especially smooth and durable. We design and make each component, and ensure they work together as a cohesive whole. Moreover, our resident services solutions are open. They work with your existing and planned infrastructure and communication systems, and with all major third-party equipment.
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Solution Architecture
Each solution typically involves a combination of emergency call infrastructure, such as Ascom Telecare IP, software, like Ascom Unite, and mobile devices such as our Ascom Myco 2. Each element is integrated into a solution that delivers smooth collaboration and communication between individual caregivers and care teams.
Solution Products
The products shown below are only a part of Ascom’s total hardware and software offering. To see the complete product portfolio, click on ‘Products’ in the main menu. Contact your nearest Ascom office or representative to learn more about specific Ascom solutions, products and services.
