What if a lone worker is injured and can’t manually send an alarm? What if an alarm is sent to somebody who doesn’t respond? What if the lone worker can’t talk or text, but still needs to send his or her location to responders? These are just some of the real-life challenges that Ascom solutions overcome every day.
Lone working… unsociable hours… close proximity to strangers… large buildings with complex layouts. Hotel workers are an especially vulnerable group. That’s why they need personal alarm solutions such as those from Ascom: solutions that can locate the origin of an alarm with room-level accuracy, and that quickly deliver alerts to colleagues and security personnel.
Given the complex layouts of hotels, staff need alarms that indicate an alert’s point-of-origin. Such information can save vital time when responding to personal alarms. Ascom personal alarm solutions use a range of technologies to achieve location functionality, often with room-level accuracy: Real Time Location Services (RTLS), Low Frequency beacons, Infrared tags, strategically placed base stations, etc. Handsets, too, are critical to a solution’s overall accuracy and effectiveness. Ascom mobile devices typically have location functionality embedded. And also offer valued features such as ‘man-down’ and ‘no-movement’, where sudden falls or unexplained silences automatically trigger alarm alerts to assigned colleagues. Ascom handsets are also available with pull-cords. These devices automatically transmit alarms when forcibly removed from their users. The same handset can of course also be integrated with guest service, emergency and building management systems (fire, lifts, doors, HVAC, room service, reception, etc.).
Firmdale Hotels Group IT Manger