The Vice President, Technical Delivery leads and coordinates both the Project Management and Implementation Engineering functions that manage and implement customer delivery projects, assuming end-to-end responsibility for successful technical installation and integration, commissioning, and user acceptance testing.
Candidate must reside within the United States.
Your days will be filled with…
- Manage the team delivering Ascom Customer Delivery projects of medium to large size character, based on defined contract scope, assumptions and constraints
- Manage subordinate project teams to:
- Revenue budget achievement
- Project completion cycle time
- 100% compliance with use of PMO process and Engineering procedures/documentation
- Ensure that assigned projects are properly assigned, planned, and managed end-to-end and apply all necessary standards, processes, tools, and project management skills
- Pro-actively manage project risks and ensure high-quality project delivery in terms of costs and quality
- Manage resource plan and allocation for assigned projects and ensure milestones and decision points are documented and monitored
- Protect project margins with the cost elements (primarily man hours and HW items) and report regular status update (in terms of deviation outside project tolerance on immediate basis).
- Act as interface for Ascom organizations related to customer and partner escalations during the installation process
- Ensure compliance with creation and maintenance of relevant documentation, incl. handover to Customer Care team according to Ascom’s project documentation standards across the Ascom Professional Services organization
- Ensure that the Ascom professional services organization is meeting both budget and forecast revenue delivery obligations for all labor projects
Here at Ascom…
You’re not just a number, you’re a person with aspirations and that’s important to us. You can drive your own career and we’re here to help you do that by:
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Providing career progression through learning and development, internal opportunities, and being part of global and local initiatives and projects. But don’t take our word for it, just ask some of our team members who have been with us for over 20 years!
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Giving you a real-world, first-hand experience about what it’s like to work with technology that is at the forefront of the healthcare industry.
- Making a difference and having an impact on the lives in your community.
And you are…
- University degree (MSc.) in Business Administration or Technology or equivalent relevant experience.
- Certification in Project Management (e.g. Prince2 Practitioner, PMP professional, IPMA minimum level B, Scrum)
- 10-15 years’ experience in a combination of Project Management, Program Management, and Team leadership, preferably managing organizations delivering complex, large ICT projects
- Proven track record of successfully leading transformational teams, especially creating work breakdown structures to plan and monitor project activities and risk management
- Working experience in the IT, telecommunication, or healthcare sector
Skills and Competencies
- Excellent project and program management skills
- Excellent planning, organizing, implementation and reporting skills
- Strong Leadership skills in terms of People Management, Change Management and Capability Management
- Excellent interpersonal and relationship skills, especially communication and conflict management
- Strong customer focus and stakeholder management skills
- Proficiency in English, both, oral and written
- Basic experience in contractual law applicable for customer delivery projects
Personal Qualities
- Strong customer orientation
- Empathic attitude and talent to engage and motivate others
- Ability to deal with ambiguity
- Quick learner, with affinity towards technical topics, Ascom’s products and offerings and how they create values for customers
- Structured personality, high ability to plan, paying attention to details
- Solution-oriented personality with strong drive for achieving results
- Strong interpersonal and communication skills
We are…
A global solutions provider focused on Healthcare ICT and mobile workflow solutions. Headquartered in Switzerland, our business spans across 18 countries, and has been supporting the healthcare industry for close to 160 years by providing them with technology to enable them to support their communities.
Together we can make a difference in the lives of the people who benefit from our technology.
To learn more about what we do, visit us at: www.ascom.com
