Ascom, leading global solutions provider focused on healthcare information and communication technology (ICT) and mobile workflow solutions, has hired Rocky Khullar as Service Director of Australia and New Zealand Region.
Rocky Khullar rejoins Ascom after four years in a Senior Service Manager role at Teletrac Navman Asia-Pacific, driving business support and transformation by providing end-to-end presales implementation, and post-implementation of solutions for large global enterprise customers across the APAC region.
Rocky Khullar in his new role as Professional Services Director will focus on enhancing Ascom’s Customer experience through the improved delivery of services and by generating a high level of commitment and engagement from our staff.
Feargal O’Farrell, Managing Director Ascom Australia, says: “We are thrilled to welcome Rocky back to the team. Rocky is a great leader who has always demonstrated great Customer empathy and a strong dedication to consistent and professional project delivery. I firmly believe that Rocky’s leadership expertise and our company-wide focus on process improvement will quickly deliver increased Customer satisfaction.”
Rocky Khullar, the new Service Director for Ascom Australia & New Zealand, says: "As a former employee, I have had the first-hand experience of the commitment and capability that Ascom brings to its Customers. Since stepping away from Ascom, I have seen Ascom develop a lot of expertise in the Healthcare and Aged Care sectors by delivering innovative specialty solutions. It is very exciting to come back to Ascom at this time with a large backlog of projects to deploy that will improve our Customer's workflows, staff safety and patient outcomes. I am a believer in hard work and continual process improvement, and I'm really eager to lead Ascom’s Professional Service team to drive innovation and improvement for our Customers.”