Ascom Americas Executive Profiles

As Managing Director, Tobias oversees strategic direction, operational performance, and business growth for the North America Region. His current focus is strengthening channel relationships to build mindshare and market share for Ascom’s broad portfolio of communication and collaboration solutions. Tobias brings two decades of commercial leadership experience in healthcare technology companies like GE HealthCare and Philps. He graduated from the Georgia Institute of Technology before earning an MBA at the University of Florida. Recently, he completed a certification program in Leadership Coaching for Organizational Performance through NC. Tobias has a passion for building high-performing teams and creating high-value customer relationships.

Mike is responsible for leading Ascom’s marketing strategy while driving innovation across products, services, and customer engagement. This role oversees brand development, demand generation, communications, and market positioning, while also identifying and implementing new approaches, technologies, and business models that support long-term growth and differentiation. Joining Ascom in 2020, he brings 23 years of healthcare technology experience and leads with a collaborative, mission-driven approach that empowers diverse teams, builds trust, and drives innovation focused on meaningful impact in patient care. Prior to Ascom, Mike spent three years with Masimo and 16 years with Philips in various roles around patient monitoring, cardiac resuscitation, medical device integration and communication technologies. He holds a BS in Finance from George Mason University and an International MBA in Marketing from SDA Bocconi in Milan Italy. He’s been recognized as an exceptional sales and marketing leader, earning several awards and launching software solutions designed to improve patient outcomes. His wife of 25 years is a nurse and their two sons have developing careers in hospitality and professional sports. Outside of work, Augusti is an active private pilot and enjoys boating.

Pat leads Human Resources for Ascom across North America and Canada, where she drives strategic initiatives that support organizational transformation, talent development, and cultural alignment. Her role is pivotal in shaping Ascom’s workforce strategy as the company evolves into a healthcare IT and workflow solutions provider. With over 20 years of HR leadership experience, she has held key roles in both corporate and private equity environments. Her expertise spans recruitment, coaching, compliance, and organizational development. Prior to joining Ascom, Pat served as Director of HR for a private equity firm, where she oversaw comprehensive HR operations and supported mission-critical business goals. Pat holds the SHRM-SCP certification, reflecting her commitment to excellence in human resources. She’s been recognized as one of the Top 50 Women Leaders in North Carolina for her impact on operational and cultural transformation. She believes in fostering a people-first culture that empowers teams to innovate, collaborate, and thrive in a dynamic work environment.

Ms. Duffy is the Vice President of Finance & Administration and part of the executive management team for Ascom Wireless Solutions, Inc. Ms. Duffy is responsible for financial affairs of the company including accounting, financial reporting, controllership, budgets and treasury. Additionally, Ms. Duffy is responsible for overseeing the administration functions and management of human resources. Ms. Duffy was one of five individuals selected to establish the presence of Ascom Wireless Solutions in the US and was instrumental in developing Ascom financial plans and policies, accounting and administrative practices, personnel policies and implementing our management accounting system needed to support the growth and goal of our company. Ms. Duffy has more than 20 years experience in accounting and financial management with a proven background in rapidly growing companies and start-up organizations. Before joining Ascom in 2000, she was a key player in the successful startup of a US subsidiary for Furuno Electric Co., LTD. Prior to that she held positions in companies that include General Mechatronics Corp., Fiat Products Inc., and Lincoln Savings Bank, where she served in operational and leadership roles. Ms. Duffy is a graduate of Hofstra University in Hempstead, NY and holds a B.B.A in Public Accounting.

Chris LaFratta is an executive leader with a 20-year track record of driving large-scale operational transformation, customer satisfaction improvement and revenue growth for healthcare technology companies. Previously, Chris was Senior Vice President of Software Engineering and Clients Services at a startup that developed an AI enabled clinical decision support solution for oncologists. Chris has also led field service, support, and professional services organizations for Philips in North America and for Elekta in Europe Middle East and Africa where he's managed diverse teams of up to 900 employees with P&L responsibility from start-up to greater than $1 Billion. He earned an MBA from Bentley University and a Bachelor's degree from the University of Massachusetts, Boston.

Kristen Stewart serves as Vice President of US Sales for Ascom North America, where she leads the healthcare sales organization across the region. In this role, she drives strategic growth initiatives, strengthens customer relationships, and expands Ascom’s market presence in healthcare communication and workflow solutions. Kristen joined Ascom in 2019 as a Senior Sales Manager and quickly distinguished herself through her innovative approach and commitment to customer success. With over 15 years of experience in sales and business development—particularly in medical technology—she has consistently delivered results and helped unify cross-functional teams to elevate service delivery. She holds a Bachelor of Science degree from Marquette University and brings a deep understanding of healthcare ICT to her leadership role. Kristen is known for her strategic vision and collaborative leadership style, inspiring teams to exceed expectations and deliver meaningful impact for customers.

Shelly Bond leads Sales and Business Development for Ascom in Canada, overseeing both direct and partner channel strategies. Her role is central to expanding Ascom’s footprint in healthcare ICT, driving growth through strategic partnerships and customer-centric solutions. With over 20 years of experience in healthcare technology, public sector, and enterprise communications, Shelly brings deep industry knowledge and a strong network of executive relationships. Prior to joining Ascom, she held leadership roles at Vocera Communications and contributed to transformative projects such as the deployment of digital solutions at Humber River Hospital, North America’s first fully digital acute-care hospital. Shelly holds a post-graduate certificate in Marketing Management from Humber College, a Certificate in Project Management from the University of Toronto, and she’s studied at the University of Waterloo and Mohawk College of Applied Arts and Technology. Recognized as one of the Top 50 Women Leaders in Healthcare Technology, she’s passionate about solving complex challenges through innovation and collaboration, and she fosters a culture of agility and customer focus within her teams.