Contract Administrator and QA Specialist (m/f/d)

Are you ready to revolutionise the healthcare industry through cutting-edge technology? Ascom, a leading global provider of Healthcare ICT and mobile workflow solutions, invites YOU to be part of our dynamic team. With a rich legacy spanning 160 years and operations in 19 countries, Ascom is dedicated to empowering healthcare professionals worldwide to enhance patient care and support their communities.

Ascom is a global solutions provider headquartered in Switzerland, with operations spanning across 19 countries. Our innovative systems are utilized in over 12,000 hospitals worldwide, handling more than 800 million alerts annually. We pride ourselves on positively impacting the lives of patients, caregivers, and communities through our cutting-edge technologies.

We are seeking a talented Contract Administrator and QA Specialist to join our team either in Frankfurt, Germany or in Cluj-Napoca, Romania.

Your responsibilities:

Contract Administration

· Overseeing the contract storage tool; organising and archiving contracts

· Serving as the central point of contact for internal customers regarding contract submissions and storage

· Collaborating with IT specialists to enhance the storage tool and resolve IT issues

Quality Assurance involving process, document, and data management

· Coordinating the Ascom Document Management System including system administration and user support

· Supporting users and document owners with training, issue solving and improvements

· Monitoring DMS and document status and providing regular communication

· Maintaining DMS compliance with updated templates, coordinating change management, and validation

Projects and continuous development

· Supporting project owners and managing sub-projects

· Developing trainings for documentation, supporting distribution, and reporting on status

· Conducting workshops on legal contract storage and QA documentation

· Following up on KPI objectives

· Managing interfaces to related IT-systems

Your Qualifications:

· At least 3 years of experience in the described tasks and responsibilities, particularly in contract work (preferably experience in a law firm)

· Proficient in regulatory framework requirements (e.g. documentation and validation)

· Excellent proficiency in Microsoft Office

· Fluent in spoken and written English (additional languages such as German are an advantage)

· Strong focus on customer service

· Collaborative with robust interpersonal skills and a proactive attitude

· Analytical skills

· Strong communicator, approachable, attentive, and supportive

· Ability to remain composed and perform under pressure

Why Join Ascom:

At Ascom, you're more than just a statistic; you're an individual with ambitions, and we're here to support you in achieving your career aspirations. We provide avenues for career advancement, learning, and development. With us, you'll have the opportunity to work with cutting-edge technology that is at the forefront of the healthcare industry and make a tangible impact on your community.

Ascom is an equal opportunity employer committed to diversity, equity, and inclusion. We believe that a diverse workforce fosters innovation and enriches our workplace. Join our team and assist us in enhancing digital information for optimal decision-making in healthcare. Together, we're truly making a difference in the lives of those benefiting from our technology.