Do you ever think, “What if?”
These are the topics I discuss with our customers almost every day. And YES! You can.
One of the biggest challenges that I hear about every day is that hospital staff are increasingly stressed managing the cacophony of patient requests, alarms, and alerts. Layering in larger than normal patient-to-caregiver caseloads leads to fatigue for your staff, impacting retention rates and pushing both your staff, administration and patients to a breaking point. Our integrated solutions help with every one of these pain points and can lead to:
“What if” you could “Talk Before You Walk”?
Most nurse call systems place responsibility on a single caregiver to triage and respond to patient requests. Communicating the requested service to the appropriate caregiver can be a multi-step and time consuming process. Current workflows include unnecessary tasks and contribute to wait times for the patient, negatively impacting satisfaction scores. We help customers automate these communications using mobile devices and patient response systems, improving response times and patient satisfaction while reducing steps. Streamlining and mobilizing workflows is at the heart of the Ascom Healthcare Platform.
“What if” you could save time by:
Instead of trying to provide care via a patchwork of systems, our team can help you build a modern patient response system that brings all aspects of patient and staff needs together into an intuitive communications hub. Compared to traditional nurse call systems, our leading-edge technologies keep the patient at the center of care.
Our solutions use role-based assignments that can automatically route requests based on the patient event to the appropriate clinician (RN, aide, etc) improving your use of personnel. Whether a request for a blanket or an alert from a medical device, using pre-set workflows, Ascom software and hardware work together to route the calls to the right staff without having every patient alert or call routed through the centralized nursing admin desk. Not only can you save time and potentially improve HCAHPS scores, but these streamlined workflows can also positively impact alarm fatigue.
Because our solutions integrate with mobile devices, your staff won’t have to track down doctors and other team members for follow up on notifications and requests. And Automatic Rounding keeps caregivers on schedule with the ability to report back with real-time information.
What challenges does your facility face today? I’d like to hear about your issues and opportunities and start a dialogue about how to tackle them together.
Senior Director of Solutions for Ascom Americas