Improving HCAHPS Star Ratings

June 18, 2019
More than 4,900 U.S. hospitals participate in the Hospital Consumer Assessment of Healthcare Providers and Systems Survey (HCAHPS), including 3,529 that received star ratings in the most recent quarterly update.

 

Electronic Health Reporter -- Because star ratings are expected to play an increasing role in helping consumers choose hospitals, it is important to understand these metrics and what hospitals can do to improve their performance. Toward that end, Ascom created a comprehensive, time series database of hospital HCAHPS performance.

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