Telecare IP Showcased at LeadingAge Expo

October 29, 2018
Latest Ascom teleCARE IP Emergency call system release offers significant wander management, wireless and reporting enhancements.


LEADING AGE MEETING & EXPO, Philadelphia, Booth #1936, October 29, 2018 – Ascom, a global solutions provider focused on healthcare ICT and mobile workflows, announces the newest release of its Ascom teleCARE IP emergency call system today at the Leading Age Meeting & Expo, Booth #1936. The newest version of teleCARE IP now contains significant upgrades to wander management functionality, increased wireless device system capacity, an embedded messaging, assignments and reporting interface, software improvements, and an updated UL2560 listing certification.

“With more than 40% of assisted living residents affected by some form of dementia, Senior Living providers increasingly look at ways to a create a dementia-friendly environment which enables safe movement and social participation. TeleCARE IP 11.0 supports such dementia care efforts by adding key wander-specific workflow and communications features designed to save staff steps, provide traceability, and increase accountability,” said John Sola, Business Development Manager, Ascom North America. “With these additional features, teleCARE IP offers providers class-leading functionality for both emergency call and wander management in a single, integrated – not interfaced – platform.”

Wander management workflow enhancements include loiter notification, latched alert handling, and door status scheduling. Loiter is designed to reduce staff alarm fatigue by utilizing a configurable timer delay in the notification of a loiter event, allowing residents to pass a protected wander door or area without generating an immediate alert. Latched wander alerts can be acknowledged by a variety of teleCARE IP devices including hardwired peripherals like a door-side module or card reader; wireless peripherals like a staff transceiver; an annunciator; and Ascom wireless handsets.

The system’s capacity for wireless devices also doubled to 1,000 devices operable on a single communications infrastructure and system manager.

Short for messaging, assignments, and reporting, MARi is an embedded teleCARE IP interface package that supports teleCARE IP. An updated version of MARi is also available, with support for the new wander management functionality, improved report calculation and dashboard widget performance, and increased capacity.


About Ascom

Ascom is a global solutions provider focused on healthcare Information and Communication Technology (ICT) and mobile workflow solutions. The vision of Ascom is to close digital information gaps allowing for the best possible decisions – anytime and anywhere. Ascom’s mission is to provide mission-critical, real-time solutions for highly mobile, ad hoc, and time-sensitive environments. Ascom uses its unique product and solutions portfolio and software architecture capabilities to devise integration and mobilization solutions that provide truly smooth, complete and efficient workflows for healthcare as well as for industry, security and retail sectors.

Headquartered in Baar, Switzerland, Ascom has subsidiaries in 18 countries and employs approximately 1,300 people worldwide. Ascom registered shares (ASCN) are listed on the SIX Swiss Exchange in Zurich. For more information, visit and follow @AscomNA and LinkedIn.

Media Contact

John Sola
Manager, Business Development

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