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For clinical application specialist Tiffany Kibbee, taking advantage of professional development has enabled her to move from the bedside to a role she never imagined when she started her nursing career. Now at Ascom, she’s helping shape the technology tools and workflows that nurses depend on to communicate, collaborate and work better. We talked to her about how her continuing education experiences have helped her grow her skills and career.
🌟 Personal Growth & Experience
What has been the most impactful professional development experience in your clinical career so far?
Moving from bedside nursing into a clinical application specialist role has been the most impactful. It pushed me outside of my comfort zone and gave me a whole new perspective on how technology can support nurses and patients. It’s been so rewarding to learn how to advocate in a different way—by shaping systems that make daily work easier and safer.
Can you share a moment when professional development helped you overcome a challenge in your role?
When I first started leading technology implementations, I ran into resistance from staff who felt overwhelmed by change. Through training in communication and change management, I learned how to slow down, really listen, and build trust. That shift helped me turn difficult situations into opportunities for collaboration and teamwork.
How has your role evolved thanks to ongoing learning or training opportunities?
At first, my role was very focused on training and technical support. Over time, continued learning has allowed me to step into more of a partner role—working with leaders on workflow improvements, analyzing data, and helping staff feel supported through transitions. It feels less about “fixing a system” and more about making a real impact on care delivery.
🚀 Learning & Aspirations
What skills are you currently working on, and why are they important in today’s clinical environment?
I’m working on strengthening my data analysis skills. Nurses and leaders are under so much pressure, and having clear, actionable insights can really make a difference—whether it’s reducing alarm fatigue, improving response times, or just giving staff back some peace of mind.
What’s one professional goal you’re excited to achieve in the next year?
I’m excited to create training programs that don’t just teach the “how” but really focus on the “why”—helping nurses and leaders feel less overwhelmed by alarms and workflows, and more supported in their daily work.