The North American division of Ascom, the leading global healthcare Information and Communication Technology (ICT) provider, recently extended its agreement with partner SVT to include Southeast Michigan to better service customers across Michigan and Northern Ohio. The renewed partnership agreement provides additional techology integration choices and expertise near the region’s healthcare and assisted living facilities to help them improve patient care and response times, reduce noise level and alarm fatigue, and increase HCAHPS scores.
Based in Brighton, Michigan, SVT is an elite, fully-certified Ascom partner representing its full suite of technology, including Telligence nurse call, mobility solutions such as the Ascom Myco 2™ smart device, teleCARE IP for assisted living facilities, and Unite software. For more than 60 years, SVT has served as an industry-leading integrator, providing turnkey and IT-centric communication systems to healthcare facilities, financial corporations, retaurants, retailers, casinos, and concert and event centers.
“Our goal has always been to provide premium products and services to the acute and sub-acute healthcare verticals, streamlining and positively affecting their clinical workflows to ultimately provide premium patient and resident experiences,“ says Joshua Shanahan, SVT President. ”With our expanded territory, we have ramped up our healthcare practice to better service SVT and Ascom customers and look forward to growing together.“
Tim Whelehan, President, Ascom North America, states, “SVT is a top technology integrator in their markets, and Ascom is committed to partnering with firms that deliver the high-touch customer care required by hospitals and other healthcare facilities. We are confident that SVT’s proven track record makes them an ideal partner to represent Ascom’s full healthcare platform and turn the promise of digitalization into real, measurable results for their customers.“
Founded as a family-owned American company in 1955 and headquartered in Brighton MI, SVT provides IT centric audio/video and communication services and systems to casinos, concert & event centers, office buildings, hospitality facilities, healthcare facilities, restaurants and retail outlets, lounges and nightclubs, educational facilities and financial corporations.