Ascom secures substantial US distribution agreement with Primary Systems

Ascom secured a master agreement in the US with its distribution partner Primary Systems to provide the purpose-built Ascom Myco 3 DECT smartphone to the US market. The contract is an important strategic win with a total value of several million dollars.

February 3, 2021

The master distribution agreement is set for a duration of four years until the end of 2023, during which Ascom will deliver 8,000 Ascom Myco 3 DECT smartphones to Primary Systems, based in Missouri. Primary Systems will then resell the devices to end-customers in healthcare and other enterprise sectors like retail and manufacturing. 

The Ascom Myco 3 smartphone helps streamline workflows, support faster responses and deliver context-rich information to mobile users. It can operate on DECT and Wi-Fi networks to offer the best of both worlds: the renowned reliability and telephony quality of DECT, and the smartphone apps and services enabled by Wi-Fi. 

“Our new agreement strengthens our long-standing relationship with Ascom since 2002 by continuing to align Primary Systems’ clinical and IT services with Ascom’s ability to develop and quickly deliver best-in-class mobility solutions,” said Steve Potts, President of Primary Systems. “The Ascom Myco 3 DECT smartphone will provide facilities with a smartphone device capable of closing digital information gaps between devices, hospital systems and clinical care teams while delivering the reliability hospitals expect from a DECT system. This partnership provides real world solutions for the problems that North American healthcare facilities face today.” 

Kelly Feist, Managing Director of Ascom Americas, said, “This distribution agreement with Primary Systems demonstrates the potential Ascom has to provide our solutions on a wide scale in the competitive US market. We look forward to continuing our partnership with Primary Systems as we deliver our leading-edge Ascom Myco 3 DECT devices to organizations in healthcare and enterprise sectors.” 

About Primary Systems
Established in 1976, Primary Systems, Inc. is a US-based healthcare solutions provider focused on improving clinical process management through the use of technology and consulting services. Their mission is to help clinical teams achieve lasting improvements in both their clinical processes and patient satisfaction by creating an ongoing clinical team engagement. Primary Systems is headquartered in St. Louis, Missouri and has customers throughout the US and Canada.

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