Peace and quiet — a rare remedy in modern Healthcare. Nurses and other caregivers are constantly on the go. But all too often the information they need isn’t. Instead, it’s inaccessible or stationary: inside a desktop PC, written in a journal, inside a colleague’s head. Making this information accessible can help improve workflow efficiency, and can contribute to better patient satisfaction.
Overhead paging and untargeted alerts are more than a discomfort for patients and caregivers, these also impair productivity. And the stress and confusion they create has been linked to medication errors1. They also contribute to unnecessary walking for caregivers, especially when deployed with single-patient rooms. Quiet, targeted alerts on the other hand ensure alerts go directly to assigned caregivers.
1. National Nursing Research Unit (2010)
Instead of disruptive general alerts, patient calls and other messages go directly and discreetly to caregivers’ mobile devices. Caregivers gain more time for face-to-face care. Walking distances are reduced. Patients are less isolated; free to communicate person-to-person with their assigned carers.