System Engineer

NL Utrecht · Remote

Ascom has several positions open for this challenging position. In both Professional Services and Customer Care. For young professionals and for more experienced engineers.

Apply now
08/11/2021 15:06:09

Are you someone who enjoys implementing technical customer solutions and providing technical support to customers and resolving IT-related failures? Do you enjoy working remotely from time to time and where no two days are the same? 

If so, then a System Engineer role with us might be what you’re looking for. As part of our Professional Services or Customer Service team, you’ll be at the forefront of our business and building solutions that ultimately help our customers provide expert care.

 Your days will be filled with…

  • Working on projects to implement technical customer solutions that integrate with existing systems.
  • Providing Level 2 product life cycle support.
  • Maintaining customer satisfaction by ensuring lead time of assigned project tasks are on schedule.
  • Establishing good documentation standards to preserve the traceability and serviceability of delivered products and solutions.
  • Resolving IT-related failures in a 24x7 service organization

Here at Ascom…

You’re not just a number, you’re a person with aspirations and that’s important to us. You can drive your own career and we’re here to help you do that by:

  • Providing career progression through learning and development, internal opportunities, and being part of global and local initiatives and projects. But don’t take our word for it, just ask some of our team members who have been with us for over 20 years!
  • Giving you a real-world, first-hand experience about what it’s like to work with technology that is at the forefront of the healthcare industry.
  • Making a difference and having an impact on the lives in your community.

And you are…

  • Tertiary qualified in System Engineering, Application Engineering, or a related discipline with experience in a Systems Engineering position or similar.
  • Skilled in:
    • Understanding technical specifications and capabilities of relevant key systems and solutions
    • Understanding of port opening firewalls.
    • Understanding of Storage, Virtual Machines, Load Balancing, IP related matters
    • Time management, strong prioritization and organizing skills
    • Strong customer service skills
    • Ability to write well-constructed reports

Your Personal Qualities:

  • Strong affinity with and interest in electronics
  • Drive and commitment, detail-oriented
  • Independent worker with ability to perform in stressful environment and to meet deadlines
  • Analytical and structured personality
  • Strong team player with high level of interpersonal and communication skills in Dutch (mandatory for this position) and English; living in the Netherlands
  • Quick learner, with affinity towards technical and IT-related topics.

What’s it like to work at Ascom?

We love challenges and to build things that we are proud of, especially when products are used for life saving purposes. Everyone at Ascom matters and are highly valued. Why not check out some of our Employee testimonials on our careerpage. Are you interested in joining us? Ronald (Program Manager) and Gerard (HR Specialist) are interested in hearing all about you and look forward to receiving your application.  If you have any questions in the meantime, just ask by sending an email to HR.Services@ascom.com. 

Good to know Whilst we would like to see a new colleague soon, our approach is to review and consider applications carefully (which could mean completing a selection assessment). 

We are…

A global solutions provider focused on Healthcare ICT and mobile workflow solutions. Headquartered in Switzerland, our business spans across 18 countries, and has been supporting the healthcare industry for close to 160 years by providing them with technology to enable them to support their communities.

Together we can make a difference in the lives of the people who benefit from our technology.

To learn more about what we do, visit us at: www.ascom.com

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