Senior System Engineer

Professional Services
AU Melbourne · Remote

This job is no longer available.

January 5, 2022

Are you someone who enjoys implementing technical customer solutions and providing high-level technical support to customers? Do you thrive on solving complex problems? If so, then a Senior System Engineer role with us might be what you’re looking for. As part of our Professional Services team, you’ll be at the forefront of our business and building solutions that ultimately help our customers provide expert care.


Your days will be filled with…

  • Providing technical expertise for Ascom products and solutions.
  • Carrying out professional services including requirements analysis, design, installation, commissioning, and hand over of customer solutions.
  • Receiving, addressing, and escalating customer feedback and complaints in a timely and thorough way and ensure timely response and resolution.
  • Establishing excellent documentation standards to preserve the traceability and serviceability of delivered products and solutions.
  • Contributing to continuous improvement processes, methods, and tools to maximise the team performance and fulfilment of strategies while working cross-functionally with other teams. 


Here at Ascom…

You’re not just a number, you’re a person with aspirations and that’s important to us. You can drive your own career and we’re here to help you do that by: 

  • Providing career progression through learning and development, internal opportunities, and being part of global and local initiatives and projects. But don’t take our word for it, just ask some of our team members who have been with us for over 20 years!
  • Giving you a real-world, first-hand experience about what it’s like to work with technology that is at the forefront of the healthcare industry.
  • Making a difference and having an impact on the lives in your community.

And you are…

Tertiary qualified in Computer Science, IT, Software Engineering, Health Informatics, or a related discipline with experience in a System Engineering position or similar. If you also have experience with server hardware, virtualizing platforms, and cloud environments we would love to hear more from you.


We are…

A global solutions provider focused on Healthcare ICT and mobile workflow solutions. Headquartered in Switzerland, our business spans across 18 countries, and has been supporting the healthcare industry for close to 160 years by providing them with technology to enable them to support their communities.


Together we can make a difference in the lives of the people who benefit from our technology.


To learn more about what we do, visit us at:

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