Are you passionate about making a positive impact on the healthcare industry? Ascom, a global leader in Healthcare ICT and mobile workflow solutions, is expanding its reach to Spain & Portugal and looking for a talented Clinical Pre-Sales Engineer to join our dynamic team.
With a remarkable legacy spanning 160 years, Ascom has been at the forefront of empowering healthcare providers with technology to support their communities effectively. Our systems are deployed in over 12,000 hospitals worldwide, managing an astonishing 800 million alerts annually (over 2 million alerts a day!). We take pride in the fact that our solutions positively impact the lives of everyone who visits the hospitals or care-homes we work with.
As a Clinical Pre-Sales Engineer, you will play a crucial role in supporting our Clinical sales team in Spain & Portugal. Your responsibilities will revolve around effectively demonstrating Ascom products and services to prospective and existing customers. You will also collaborate with the sales and marketing teams to develop sales tools, including web-based seminars, to empower our sales and resellers in presenting the Ascom solution portfolio.
Key Tasks and Responsibilities:
Your days as a Clinical Pre-Sales Engineer at Ascom will be diverse and fulfilling:
- Conducting clinical pre-sales activities, mapping workflow gaps, and proposing suitable solutions for hospitals.
- Providing internal consulting for project deliveries and validating solutions.
- Collaborating with the Sales Team and resellers to offer technical support and expert training on the Ascom Healthcare Platform.
- Preparing technical details and engineering needs for quotations.
- Participating in the marketing, market planning, and technical development of products and services.
- Gathering, analyzing, and sharing customer technical information and feedback.
- Ensuring continuous improvement and adherence to Ascom's Quality Management System policies and procedures.
To excel in this role, you will need:
- A solid knowledge of Clinical Solutions and a background in Bio Medical Engineering.
- Proven experience in continuous development and training, with 1-5 years in a customer support role.
- Double competencies expected for Acute Care activities (IT + Clinical).
- Strong technical expertise in Ascom systems and solutions.
- Excellent interpersonal, troubleshooting, and problem-solving skills.
- Fluency in English, Spanish, or Portuguese.
To thrive in our team, you should have:
- A highly responsive and customer-focused mindset.
- An analytical and structured personality with a keen eye for details.
- Flexibility and a strong team-player attitude.
- A quick learner with an affinity towards technical and IT-related topics.
- Availability for occasional travel in Spain, Portugal, or other European countries.
Why Join Ascom?
Be part of a global leader with a remarkable legacy in healthcare technology.
- Work in a brand new office in Madrid, bringing innovative solutions to the Spanish and Portuguese healthcare markets.
- Collaborate with a passionate and dynamic team, driving positive change in the healthcare industry.
- Enjoy continuous learning and development opportunities in a supportive environment.
If you are ready to be a part of Ascom's exciting journey in Spain & Portugal, apply now and join us in creating a better future for healthcare! Your expertise and dedication will help us make a meaningful impact on the lives of millions worldwide.