Clinical Sales Consultant (Remote)

UK Lichfield

This job is no longer available.

August 10, 2023

Objective and Purpose

The Sales Consultant (Clinical) manages the relationship with the customers of the accounts he/she is assigned to and oversees all activities with particular customers, with the goal to create long-term relationships. The Sales Consultant (Clinical) serves to understand the customer's demands, plan how to meet these demands, and generate sales for Ascom as a result. He/she acts as the key interface between Ascom and Customers, New Prospects, Solutions/Technical Team, Operations, and Management, and therefore has significant impact on the growth of Ascom.

The job holder reports to: Senior Account Manager

Key Tasks and Responsibilities

• Responsible for the development of the sales strategy for Ascom software solution Digi-Stat

• Operate and sell within high acuity environments such as ICU/HDU/CCU/Theatres and Operating Rooms

• Responsible for developing and executing the sales strategy within assigned accounts

• Create strategic account plan (in cooperation with team) and fully owns execution of measures

• Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts

• Responsible for growing and maintaining the existing customer portfolio, and qualifying new leads to maintain identified business to support a balanced sales funnel for future sales

• Develop account penetration strategies for key target and competitive accounts and share market intelligence back to the business, along with field concerns, issues and requirements

• Responsible for highly effective and trustful working relationships with customers at all stages of the relationship through pro-active strategic account reviews and by managing the communication between customers and internal project teams

• Ensures self and team members have deep understanding of customers’ business models, their overall goals, and their business needs and challenges, and map Ascom’s solutions and products accordingly

• Prospect for new customers and business; generate proposals, initiate and actively participate in bid process where applicable.

• Coordinate the involvement of Ascom subject matter experts in interactions with customers, including support, service, and management resources, and keep project teams accountable to deliver service on-time and in high-quality

• Provide coaching and support for team members to be able to exceed client expectations.

• Professionally manage and utilise business management systems and tools to monitor and forecast responsible accounts

Qualifications and Work Experience

• Qualified Nurse DIP/Degree

• At least 3 years of working experience as Senior Staff Nurse (Band 6 level)

• Bachelor’s degree in business administration, marketing, sales or related field; alternatively relevant certifications (e.g. Strategic Account Manager Certification); alternatively relevant working experiences in sales or account management
• 3-5 years’ experience in key account management or in similar leadership roles, preferably with technology driven products and services offered to commercial, institutional and or industrial customers
• Proven track record in account management, assertive selling and relationship building with customers
• Profound sales experience, especially proven track record in sales execution, direct and indirect, and value based (complex) solution sales including software

Skills and Competencies
• Excellent customer focus and stakeholder management skills
• High ability to operate and communicate at a clinical level (understand the clinical language)
• Strong knowledge and understanding of wireless communication sector and Clinical Solutions environment
• Strong understanding of technical system configurations; and knowledgeable about Ascom products portfolio
• Advanced negotiation and influencing skills
• High ability to collaborate and build sustainable and effective relationships
• Excellent troubleshooting and problem-solving skills
• Ability to organize self and manage priorities within team

Personal Qualities
• Achievement mindset; shows a preference for action and an eagerness to take the initiative.
• Highly responsive and customer focused, enjoys working with people
• Works well under pressure, enjoys selling and is willing to go the extra-mile
• Analytical and structured personality, detailed oriented
• Strong collaborator and team player, willing to take ownership and responsibility
• Empathic attitude and talent to engage and motivate others
• Quick learner, with affinity towards technical and IT-related topics, Ascom’s products and offerings and how they create values for customers
• This job description supersedes and replaces any existing job description between the employee and Ascom.

Back to list