Service Coordinator

Are you an exceptional organiser who thrives on supporting a variety of people? Do you have great customer service skills and want to put them to good use? If so, then a Service Coordinator role with us might be what you’re looking for. As part of our Professional Services team, you’ll be at the forefront of our business and supporting our Engineers and Project Managers in Australia.

Your days will be filled with…

• Liaising with subcontractors for scheduling of maintenance work and collate required documentation to be provided to the subcontractor prior to the work.
• Processing service dockets and installation documentation upon completion of the job.
• Liaising with customers regarding availability and scheduling for all non-project work.
• Coordinating travel bookings for team members.

Please note that this role will require the candidate to work with Australia's time zone (AEST).

Here at Ascom…

You’re not just a number, you’re a person with aspirations and that’s important to us. You can drive your own career and we’re here to help you do that by: 

• Providing career progression through learning and development, internal opportunities, and being part of global and local initiatives and projects. But don’t take our word for it, just ask some of our team members who have been with us for over 20 years!
• Giving you a real-world, first-hand experience about what it’s like to work with technology that is at the forefront of the healthcare industry.
• Making a difference and having an impact on the lives in your community.

And you are…

Tertiary qualified in Business, Technology, or a related discipline with experience in a scheduling or rostering position. Having used dispatching software experience would be advantageous. We would love to hear more about you so please send us your resume.

We are…

A global solutions provider focused on Healthcare ICT and mobile workflow solutions. Headquartered in Switzerland, our business spans across 18 countries, and has been supporting the healthcare industry for 160 years by providing them with technology to enable them to support their communities.

Together we can make a difference in the lives of the people who benefit from our technology.

To learn more about what we do, visit us at: www.ascom.com