The hands-on way to boost productivity and customer satisfaction
With the Ascom Myco 3, mobile workers can receive, send, share, augment and filter time-critical information in a wide range of formats and in near-real time: video, voice, text, graphs. Context-rich alerts go to designated recipients for acknowledgment, with automatic escalation to colleagues when necessary.
Mobile workers receive status updates on critical equipment and parameters on their Ascom Myco 3 screens. Mobile workers can also remotely control machines, pumps, lifts and other equipment, and can interact with technical and business systems while on the go.
For hotels, the Ascom Myco 3 and its supporting apps and software help streamline housekeeping and guest services. Supervisors can assign tasks to mobile personnel, and track response times. The Myco 3 can be integrated with all leading Building Management Systems and alarm solutions.
For the retail industry, there is a growing portfolio of solutions: vehicle arrival notification systems, Product Withdrawal Request management, 'Click-and-Collect' solutions, remote monitoring of critical data (e.g. freezer temperatures), and remote control of lifts, escalators, etc.