Ascom collaborating with Amazon Alexa Smart Properties to bring an innovative solution for long-term care

The integration of Amazon’s Alexa Smart Properties for Senior Living with Ascom’s Healthcare Platform for alert management and digital workflow design is leading the way to improve care quality and allows residents to stay connected, informed, and entertained. The solution is now available in the UK and France, with Italy and Germany to follow soon.

November 29, 2022

Alexa Smart Properties for Senior Living has been designed specifically for the needs of seniors and those caring for them. Both residents and staff can simply make requests by voice, which is an intuitive way to interact with technology, no matter what age they are.

Nicolas Vanden Abeele, CEO of Ascom Group said: “We are excited to bring together Alexa Smart Properties and Ascom’s state-of-the-artOfelia software and so to offer a game-changing solution for senior living. With Alexa Smart Properties we see the potential to further optimize operations and to reduce costs, ensuring that resident experience remains front and center of care homes and we’re looking forward to maximizing the potential of this technology.”

The integration of Alexa Smart Properties with Ascom’s orchestration platform for alert management and digital workflow design is pioneering. The solution can help care operators further improve the service they provide. Alexa Smart Properties for Senior Living also enables residents to stay in touch with their loved ones outside the property thanks to Alexa-to-Alexa calling. Family members can easily get in touch and see their loved ones via video calling, bringing them peace of mind. Alexa Smart Properties can also help property managers to tailor resident experiences and support engagement within their properties by displaying activities, menus, and reminders.

“We believe the intuitive and accessible nature of voice and Alexa has the potential to help and delight customers in many scenarios, in and outside of the home,” said Meryem Tom, Director Alexa Enterprise EU, Amazon. “We’re excited to extend the experiences that customers already love to European care homes and assisted living facilities and give providers new ways to support their staff while delivering personalized care for their residents.”

Majesticare, a leading UK luxury care home provider utilizing Ascom’s solution, has deployed Alexa Smart Properties in its Cavendish Park Care Home in Evesham. The Korian Group, a leading European Care Provider is already using the solution in several properties in France.

The solution is also coming soon to Germany and Italy.

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