To ensure you get the most from your Ascom solutions, we provide a range of remote and on-site support, training and professional consultancy services.
Our global service portfolio covers every stage from pre-installation site assessments, to solution implementation and user training, to tailored preventive maintenance agreements and ongoing customer service and support.
Ascom professional and clinical services teams consult and advise on how to improve organisational, clinical and industrial workflows. Our experts can address your concerns from integration with existing infrastructure and systems, to on-site emergency assistance. Whatever your challenge, we are always here to help.
Remote monitoring and remote access
Optimize your solutions with Ascom remote support.
Our proactive monitoring service continually tracks your Ascom system and alerts our technicians to any issues before they develop into serious problems. Download the full details below.
With our remote access service, our support team can securely access your system off-site to diagnose and address issues without visiting your organisation. Download the full details below.