Alerts should go to carers. Not to other patients.
… targeted alerts for quieter, more efficient care environments

Calm Inpatient Care—targeted alerts for quieter, more efficient care environments

Peace and quiet—a rare remedy in modern Healthcare? Nurses and other caregivers are constantly on the go. But all too often the information they need isn’t. Instead, it’s inaccessible or stationary: inside a desktop PC, written in a journal, inside a colleague’s head. Making this information accessible can help improve workflow efficiency, and can contribute to better patient satisfaction.

Broadcasted and untargeted alerts are more than a discomfort for patients and caregivers. They seriously impair productivity. And the stress and confusion they create has been linked to medication errors1. They also contribute to unnecessary walking for caregivers, especially when deployed with single-patient rooms. Quiet, targeted alerts on the other hand ensure alerts go directly to assigned caregivers—saving time, and fostering calmer, more relaxing care surroundings.

References:
1. National Nursing Research Unit (2010) King’s College London, Policy plus evidence Interruptions to nurses during medication administration: are there implications for the quality of patient care? [online] Available at: http://www.kcl.ac.uk/nursing/research/nnru/policy/Policy-Plus-Issues-by-Theme/hownursingcareisdelivered/PolicyIssue22.pdf

 

The Ascom Myco stays close to you, like a real companion should.

Overview

Solution products

Documents

Overview

Solution products

Documents

  • How can Ascom contribute to calmer care?

    ‘Calm Inpatient Care’ does what it says: direct and quiet alerts to assigned caregivers help contribute to calmer healing and caring environments. Instead of disruptive general alerts, patient calls and other messages go directly and discreetly to caregivers’ mobile devices. Caregivers gain more time for face-to-face care. Walking distances are reduced. Patients are less isolated; free to communicate person-to-person with their assigned carers.     

    Alerts should go to carers. Not to other patients.

    Key issues facing patients and caregivers

    • Interruptions to nurses per hour

      Average number during medication rounds [1]
      6.7
      6.7
    • Increased walking time for nurses

      Single-room ward layouts increases walking time [2]
      20 mins
      20 mins
    • Loss of control

      Patients are feeling powerless .[2]
      Control
      Control

    References:
    1. National Nursing Research Unit (2010) King’s College London, Policy plus evidence Interruptions to nurses during medication administration: are there implications for the quality of patient care? [online] Available at: http://www.kcl.ac.uk/nursing/research/nnru/policy/Policy-Plus-Issues-by-Theme/hownursingcareisdelivered/PolicyIssue22.pdf
    2. Journal Library, NHS, Maben J, Griffiths P et al. (2015) Evaluating a major innovation in hospital design: workforce implications and impact on patient and staff experiences of all single room hospital accommodation, available from: http://www.journalslibrary.nihr.ac.uk/hsdr/volume-3/issue-3#abstract

    Reference case: Guthrie County Hospital

    "Once we integrated the nurse call and wireless phone solution into our care plan, our target was to respond to every patient call within seven minutes. We could hear the patients clearly, easily connect with staff on the floor and speed service delivery. We dropped our target response time to five minutes and we’re still meeting it 99% of the time."

    Danielle Navarro,

    RN and Chief Nursing Officer

    How Guthrie County Hospital reduced patient call response  times
    PDF

    How Guthrie County Hospital reduced patient call response times

    Guthrie County Hospital selected Ascom Telligence nurse call and wireless handsets to improve clarity and efficiency of patient-to-staff and staff-to-staff communications. The nurse call solution was integrated with Ascom wireless handsets to enable care givers to assist patients more effectively and reduce delays in information exchange.
  • Solution architecture

    Ascom Calm Inpatient Care solution architecture
    Architecture description

    Each solution typically involves a combination of infrastructure, software—usually Ascom Unite software—and mobile devices such as the Android-based Ascom Myco smartphone. Each element is integrated into a solution that delivers smooth collaboration and communication between individual caregivers and care teams.

    Solution products

    The products shown below are only a part of Ascom’s total hardware and software offering. To see the complete product portfolio, click on ‘Products’ in the main menu. Contact your nearest Ascom office or representative to learn more about specific Ascom solutions, products and services. 

    • No search results were found. Please, refine your search.

    warning-icon
    There is no item to show, or the component is misconfigured!
  • How Ascom helped improve care in Philadelphia
    PDF

    How Ascom helped improve care in Philadelphia

    The Children’s Hospital of Philadelphia (CHOP) is one of the world’s largest and most prominent children’s hospitals. As the first children’s hospital in the U.S., CHOP has a historical reputation for innovation and excellence. It’s commitment to use technology and processes to respond to family needs effectively led it to select Ascom for the hospital’s voice and messaging solution.
    How Guthrie County Hospital reduced patient call response  times
    PDF

    How Guthrie County Hospital reduced patient call response times

    Guthrie County Hospital selected Ascom Telligence nurse call and wireless handsets to improve clarity and efficiency of patient-to-staff and staff-to-staff communications. The nurse call solution was integrated with Ascom wireless handsets to enable care givers to assist patients more effectively and reduce delays in information exchange.

Other solutions

The availability, configuration and technical specifications of Ascom products, services and solutions may vary from country to country. Please ask your nearest Ascom representative for further details.