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Clinical Alarm and Alert Management in hospitals

Ascom’s leading Clinical Alarm and Alert Management solution ensures that alarms are not just managed and filtered but also transformed into actionable intelligence by providing caregivers with the right data, at the right time, and in the right place. 

Alert fatigue in healthcare puts caregivers and patients at risk

Most alarms in hospitals are false, clinically insignificant, or otherwise non-actionable, which leads to alarm fatigue and inefficient responses and increases the risk of critical alarms being missed. 

The effect of these unnecessary alarms? Staff are distracted from their patients, lose focus on more pressing tasks, and can become desensitized by alarm fatigue. Not only does this lead to inefficiency and the risk of burnout, but also patient safety risks when vital interventions are delayed by ignored or missed critical alarms. Moreover, even critical alarms are traditionally received without any contextual information about the patient, leading to slower decision-making. 

Hospital management is frequently aware of these issues; however, deploying an alarm management system can be challenging when many systems are neither compliant with hospital regulations nor easily scalable. 

Nurse running in the passageway

80-99%

of alarms in hospitals are false or clinically insignificant.1,2

Studies show a large majority of alarms are unnecessary distractions that can lead to alarm fatigue, inefficiency and increased patient risk. 

Nurse looking at data on myco4 phone

76%

reduction in non-actionable alarms reaching care teams3

After a hospital deployed Ascom’s Clinical alarm management system, care teams saw a dramatic reduction in non-actionable alarms, reducing alarm fatigue and letting them focus more on patient care.

Clinical Alarm and Alert Management software

Ascom offers a full-featured Clinical Alarm and Alert Management solution that enhances caregiver efficiency, reduces alarm fatigue and improves patient safety. Coupled with our Medical Device Integration solution, Ascom delivers smart, contextual and actionable alerts direct to caregivers, while ensuring compliance and scalability. Our alarming and alerting solutions are also highly configurable so you can set parameters by patient, unit, floor, etc.

  • Reduction in alarm fatigue 
  • Clear escalation chain ensures no alarm goes unanswered, making a positive contribution to patient safety
  • Contextual alarm notifications provide near-real-time patient data, live waveforms and snapshots to enhance situational awareness
  • Proactive alarm management helps detect early signs of patient deterioration, reducing unplanned ICU admissions
  • Customizable alarm thresholds allow hospitals to balance non-actionable and actionable alarms so carers can focus on what's most important
  • Centralized alarm dashboard enables monitoring of all alarms and medical device data in one live dashboard
  • Scalable and compliant platform Fully certified under MDR and FDA regulations, with compliance with medical standards (IEC/ISO 60601-1-8:2020, IEC/ISO TR 80001-2-5:2014)
  • Mobile accessibility lets caregivers access patient alarms and medical data remotely via a secure mobile application

Want to know more about Alarm management?

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male doctor texting on Myco 4 phone

Ascom Medical Device Integration solution

Ascom’s Medical Device Integration software and port server allow hospitals to seamlessly connect nurse call systems, wearable devices, physiological monitors and other medical equipment. Fully interoperable and scalable, the platform standardizes connectivity and communication across different medical devices to help deliver real-time, low-latency alert transmission as well as making it possible to automatically interconnect medical equipment data with patient records.

Medical Device Integration
myco 4 collection showing screens of patient data

Get fast near-real-time data

For quick patient response times, you can use Myco 4 smartphones to have alarms and patient monitoring information sent to one or more clinicians according to your procedures – even from third-party devices. The level of importance of alarms can be easily recognized by assigning specific colors to the Myco 4's top LED, optimizing the caregiver's response.

Read more on Myco 4
I believe that families also feel more confident when they know that the nurse receives information about patient calls and monitor alarms on their phone, wherever they are in the department
Susanna Erkkilä
Assistant nurse, Children's and Adolescents' Department, Tyks Lighthouse Hospital, Finland

Customer Stories

UNN Breivika, Norway

A clinical communication and coordination solution for the largest hospital in northern Norway: read how Ascom has streamlined alert management and enabled digital workflows.

Hospital
Oulunkylä rehabilitation center, Finland

The flow of information is paramount in the multidisciplinary work community of the Oulunkylä rehabilitation center—information must be shared seamlessly between all professional groups.

Residential care
Reported benefits *
20%
fewer alarms that require a response
40%
less time spent on alarm data collection and analysis
10%
reduction in preventable codes/patient deteriorations
10%
fewer patient falls

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Support and training

Consulting services
Implementation and training
Support and maintenance

Cvach M. Monitor alarm fatigue: an integrative review. Biomedical Instrumentation & Technology. 2012;46(4):268–77. https://doi.org/10.2345/0899-8205-46.4.268

Jones Kierra. Alarm fatigue a top patient safety hazard. Can Med Assoc Journal. 2014 Feb 18;186(3):178. doi: 10.1503/cmaj.109-4696. https://www.cmaj.ca/content/186/3/178.long

Sant Joan de Deu Barcelona Teaching Hospital – Ascom’s Evidence study – 2018

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