Why should shoppers stand in slow-moving lines, when today’s wireless technology has made POS stations fully mobile? Why should checkout queues slow turnaround times and deter potential customers, when mobile staff with handheld barcode scanners can instead go to shoppers and speed up the checkout process?
Making your staff mobile can be a real boost to customer service and satisfaction. Ascom mobility solutions can be deployed in practically any area: assisting at fitting rooms and recycling stations, helping out at slow-moving checkout lines or responding promptly and discreetly to breakages and spillages.
Few things are as frustrating as looking for help in a busy high street store or being stuck in an agonisingly slow checkout line. An Ascom mobility solution brings assistance directly to the shopper. A press of a button can summon a member of staff to a location anywhere in the store. Press another button, and a cashier can instantly request a price check, cash exchange or support. A single push of a wall-mounted button in a fitting room is all it takes for a staff member to bring an item. Relevant staff members can be quickly alerted to the site of a spillage, minimising customer disturbance. One-push communication can also summon relevant staff members to click-and-collect points and recycling stations.
Ascom solutions for retail typically integrate infrastructure, mobile handsets and software. Our solutions are open and scalable. They interoperate with virtually all existing systems, and can be altered over time to meet your company’s changing needs. In fact, we regularly adapt and extend solutions we first installed more than 20 years ago.
The products shown below are only a part of Ascom’s total hardware and software offering. To see the complete product portfolio, click on ‘Products’ in the main menu. Contact your nearest Ascom office or representative to learn more about specific Ascom solutions, products and services.
The availability, configuration and technical specifications of Ascom products, services and solutions may vary from country to country. Please ask your nearest Ascom representative for further details.