Legal information, Privacy Policy & UK Modern Slavery Act

Ascom's Terms & Conditions and EULA

Find the downloadable PDF files of Ascom's General Terms & Conditions and End User License Agreements here

Ascom privacy policy

Data protection and data security have a high priority for the Ascom Group.

The Ascom Privacy Policy and the Ascom Product Privacy Policy are available as pdf here. If you have further questions in regard to data protection, please do not hesitate to contact our Data Protection Officer under the following e-mail:

Terms of use of the Ascom website

Limitation of liability for internal content

Persons who access information on the website of Ascom Holding AG or other companies of the Ascom Group ("Ascom Website") agree to the following terms and conditions:

The information published and opinions expressed are provided by Ascom for personal use and for information purposes only and are subject to change without notice. Ascom makes no representation (neither explicit nor implicit) that the information and opinions expressed on the Ascom Website are accurate, complete or up to date. In particular, nothing contained on the Ascom Website constitutes financial, legal, tax or other advice. Any third party information published on the Ascom Website has not been approved by Ascom and may differ from Ascom's views.

No information published on the Ascom Website constitutes a solicitation or offer, or recommendation to buy any products, to effect any transactions or to conclude any legal act of any kind whatsoever. 

The content on this web site is global and not specifically aimed at the North American market or any individual country. The availability, configuration and technical specifications of Ascom products, services and solutions may vary from country to country. 

Ascom disclaims, without limitation, all liability for any loss or damage of any kind, including any direct, indirect or consequential damages, which might be incurred through the use of or access to the Ascom Website, or any links to third-party websites.

Limitation of liability for external links

Some links on the Ascom Website lead to third party websites. Ascom does not assume any responsibility regarding the accuracy, completeness and legality of the contents of such websites. In all cases, the provider of information of the linked websites is liable for the content and accuracy of the information provided.


The entire content of this Ascom Website is copyright protected with all rights reserved. All property rights shall remain with Ascom. The terms and conditions for the use of the Ascom Website shall be deemed to be accepted, if a user downloads or otherwise copies any content from the Ascom Website.

Data Protection

Every person who access the Ascom Website agrees on our Privacy Policy. You can find the downloadable PDF files of Ascom's Privacy Policy here.

Changes to the Ascom website and adaption of the terms of use

Ascom reserves the right to adapt the content and information contained on the Ascom Website as well as these terms of use at any time. 

Modern Slavery Statement for Financial Year 2021

This statement is made pursuant to section 54 of the UK Modern Slavery Act 2015 and sets out the steps that Ascom has taken and is continuing to take to ensure that modern slavery or human trafficking is not taking place within our business or supply chain.

Modern slavery encompasses slavery, servitude, human trafficking and forced labour. Ascom has a zero tolerance approach to any form of modern slavery. We are committed to acting ethically and with integrity and transparency in all business dealings and to putting effective systems and controls in place to safeguard against any form of modern slavery taking place within the business or our supply chain.

Our business

Ascom is a global solutions provider focused on healthcare ICT and mobile workflow solutions. The company provides mobile workflow solutions for sectors like healthcare, industry, retail, security establishments and hotels. The company is headquartered in Baar (Switzerland), has subsidiaries in 18 countries and employs around 1,300 people worldwide (2019). Ascom registered shares (ASCN) are listed on the SIX Swiss Exchange in Zurich. The company operates in Europe, Middle East, North America, South East Asia and Australia/New Zealand.

Our supply chains

We procure materials and component parts for products from suppliers located throughout the world. Our supply chains include:

  • Direct products and material
  • Indirect material/indirect service (material/service needed for the operations that are not direct part of the manufactured product)
  • Professional support service providers

Our policies

We operate a number of internal policies to ensure that we are conducting business in an ethical and transparent manner:

  • Ascom is signatory of the UN Global Compact Initiative. As member of UN Global Compact, Ascom commits to embrace and support a set of core values in the areas of human rights, labour standards, the environment and anti-corruption. The 10 principles of UN Global Compact are part of Ascom’s business strategy and operations and suitably complement the present Ascom Principles.
  • The Ascom Code of Ethical Business Conduct contains binding and worldwide Principles covering all business activities in the area of anti-corruption, labour, human rights and environment. One of the main purposes of these Principles is to help employees to better cope with the ethical and legal challenges which they are confronted with in their daily work. They apply to each and every Ascom employee throughout the world. Each employee is encouraged to draw attention to circumstances that indicate a violation of the Principles and inform the line manager, the Human Resources director or the Ascom Compliance Officer accordingly; and each line manager must notify a violation of the Principles by their employees to the respective functions. Ascom established an anonymized whistle-blower channel.
  • Supplier policy which includes requirements that purchasing contracts and agreements shall include requirements to ensure that main suppliers comply with applicable laws and regulations, including environmental, safety, fair labour practices and restrictions on use of conflict minerals. The principles of UN Global Compact shall be applied.

Our Suppliers

Ascom operates a supplier policy and maintains a preferred supplier list. We conduct due diligence on our first-tier suppliers before allowing them to become a preferred supplier. A Sustainability amendment forms part of our contracts with all first-tier suppliers and the suppliers are required to confirm that no part of their business operations contradicts this policy, and that they adhere to all applicable laws and regulations and in particular to the key principles of the UN Global Compact when conducting business with Ascom. Also all of our 1st tier suppliers conduct self-assessments where selected areas of weakness as improvement tasks are brought up.

Ascom is also committed to the objectives of implementing responsible supply chains for minerals from conflict-affected and high-risk areas. “Conflict minerals” originating from the Democratic Republic of Congo (DRC) are sometimes controlled by armed groups to finance the ongoing conflict in the DRC and adjoining countries. Some of these minerals end up in the supply chain of products including those in the electronics industry. We recognize that conflict minerals bring an increased risk of modern slavery. Ascom implemented processes to be consistent with OECD due diligence requirements and have e.g. conducted Reasonable Country of Origin Inquiry (RCOI) for smelters/refiners reported in our supply chain.


In order to improve the understanding and the sensibility for corporate governance related topics, inter alia, labour rights, all employees have to pass a comprehensive online compliance training including a self-assessment test which is regularly reviewed and renewed. The training enhances our employees’ ethical problem-solving skills and raises awareness of critical aspects in a complex international business world. 

Approval of this statement

This statement was approved by the Management of Ascom (UK) Ltd.

18 March 2019