Technical Documentation Specialist

RO Cluj-Napoca

Hae työpaikkaa
8. toukokuuta 2024

Are you ready to make a difference in the world of healthcare technology? Ascom, a leading global solutions provider headquartered in Switzerland, is seeking a talented Technical Documentation Specialist to join our dynamic team.

About Us: Ascom has been at the forefront of Healthcare ICT and mobile workflow solutions for over 160 years. With a presence in 19 countries and our technology trusted in over 12,000 hospitals worldwide, we are dedicated to empowering healthcare professionals and enhancing the lives of patients.

Objective and Purpose: Technical Documentation is paramount in the highly regulated medical device industry, and Ascom is committed to ensuring compliance with all requirements. As a Technical Documentation Specialist, you will play a crucial role in developing, preparing, and maintaining documentation for users, service engineers, and other technical stakeholders.

Key Tasks and Responsibilities:

  • Write, distribute, collect, store, and maintain documentation for Ascom products and offerings.
  • Produce high-quality technical documents such as data sheets, installation instructions, user manuals, and system documentation.
  • Ensure compliance with regulatory and quality requirements for Instructions for Use.
  • Maintain Ascom's document publishing platform and lead reviews to ensure accuracy and relevance.
  • Collaborate with cross-functional teams to gather necessary information for documentation updates.
  • Design user documentation for optimal functionality, readability, and consistency.
  • Provide training, coaching, and feedback to contractors and new employees working with user documentation.


  • Bachelor’s degree in information design or related field, or equivalent experience.
  • 3-5 years + of working experience in technical documentation.
  • Knowledgeable about Ascom's product portfolio.
  • Excellent written communication skills in English.
  • Proficiency in text layout, design, and graphical skills.
  • Strong organizational skills with the ability to manage priorities effectively.

Personal Qualities:

  • Passion for technical communication and a strong commitment to accuracy.
  • Ability to work independently in a fast-paced environment and meet deadlines.
  • Detail-oriented with a strong sense of ownership and responsibility.
  • Excellent collaborator and team player, with exceptional interpersonal skills.
  • Quick learner with a curiosity for new technologies and processes.

Join Us: If you're ready to join a global leader in healthcare technology and make a meaningful impact on the lives of millions, apply now to become a part of the Ascom team. Together, we can shape the future of healthcare technology and empower communities worldwide.

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