Large Enterprise service agreement renewal in the UK
Ascom agreed with a renowed retailer in the UK a contract renewal with a value of CHF 2.5 million. The contract will last for another three years and comprises maintenance and support services.
Ascom is delivering its customer services to a well-known UK retailer to secure safe communications for all colleagues in store. Retail employees are equipped with i62 Wi-Fi mobile phones that are running in connection with Ascom Unite middleware to deliver untroubled on-site communications for all colleagues.
Key factors for winning the service agreement renewal were the versatile configuration capabilities of Ascom Unite along with easy to carry, drop resistant and highly interoperable i62 Wi-Fi mobile phones. These Ascom solutions are tailored to be reliable and vital components for demanding Enterprise communications on-site.
Paul Lawrence, Managing Director Ascom UK, says: “We are very pleased to continue our good business relationship for additional three years with this prominent retail client in the UK. This tremendous success corresponds with our strategic ambition to thrive our Enterprise business and service offerings.”
The Enterprise offerings of Ascom are helping retailers to trim costs, remove bottlenecks and maximize shopper satisfaction with customized mobile communication solutions like advanced systems integrating product recall alerting, click and collect notifications, delivery time notifications and till to colleague communications. These solutions are based on open architecture, which allows further solution development over time.