Ascom Telligence®  

Nurse Call reinvented—again

Welcome to the new generation of healthcare communications: the Ascom Telligence Patient Response System.

  • Streamlining staff communication and collaboration: Ascom Telligence starts with efficient management of tasks and calls, enabling staff to easily manage and track calls while helping to ensure prompt responses with minimal steps.

  • Clinical workflows at the patient bedside: Ascom Telligence user-defined workflow buttons help caregivers spend more time at the bedside. A press on a bedside station gives direct connections to colleagues. Requests, updates and alerts go directly from the patient room to labs, pharmacies, administration, security, and so on.
  • The voice of the patient: Ascom Telligence gives patients a strong, reliable voice.
    Stand-alone speech modules make it easy to expand direct patient-to-staff speech to care areas. Patients can control their environment such as blinds, TVs, radios, lighting and information systems. Patients can select a specific service request to help reduce response times and improve satisfaction.



Ascom is a global leader in healthcare communication solutions


Ascom communication solutions have been installed in more than 1,000,000 hospital beds around the world. Contact your nearest Ascom representative now to find out why.


Ascom Telligence 5.0 Brochure

The next generation of nurse call is here. in fact, it is so innovative it constitutes a whole new category of healthcare communications: the Ascom Telligence Patient Response System

Ascom Telligence – Patient Response System


Why nurses need more efficient communication tools

  • Direct care time

    Nurse's time spent with patients[1]
  • Number of staff per patient

    Average during a four-day hospital stay [2]
  • Nurse interruptions

    Are related to communication, waiting or finding supplies. [3]
  • Communication still non-digital

    Nurses still communicate mainly person-to-person [4]

Unmanaged nurse call events are viewed as interruptions to staff.


Fast, direct communication between patients and specific caregivers.

Read all about Ascom Hospital solutions on

1. Hendrich, A., Chow, MP., Skierczynski, BA., Lu, Z. (2008) ‘A 36-Hospital Time and Motion Study: How Do Medical-Surgical Nurses Spend Their Time?’ The Permanente Journal 12 (3), 25-34 
2. O’Daniel, M. and Rosenstein, A. (2008). Professional Communication and Team Collaboration. Agency for Healthcare Research and Quality (US). [online] Available at: [Accessed 30 Mar. 2016]. 
3. Hall, L.M., Pedersen, C. and Fairley, L., 2010. Losing the moment: understanding interruptions to nurses' work. Journal of Nursing Administration40(4), pp.169-176.
4. Coiera, E. (2006). Communication Systems in Healthcare. Clinical Biochemist Reviews, [online] 27(2), p.89. Available from: [15 Mar. 2016].

Specific functions and features of the Ascom Telligence 5 system might require additional Ascom products or software to be installed. 
The information herein describes product models, versions and features that are not available in the United States. Ascom makes no guarantee that they will be made available in the United States. For currently available models, versions and features in the United States, please contact an Ascom North America sales representative or distribution partner.