Stuart Barclay: How would you describe the need, demand and market-readiness for data-driven care?
Steven Holmes: The adult care sector is lagging behind other industries in terms of utilising data. And the potential is immense. Data on users’ activity is an untapped resource that can dramatically improve both the quality and the efficiency of care delivery. Providers understand that. Demand for data-driven models is growing fast.
Everyone’s under enormous pressure, financially, staffing-wise and on the regulatory level. Data is the key to improving both resident and operational outcomes. By analysing nurse call use, providers can spot patterns, understand why there are more calls on specific days, and be more proactive in addressing those issues.
Paul Berney: Care has traditionally been reactive but data is driving a major shift towards a new proactive model. Providers can better understand users’ needs, enabling prediction and prevention. Our goal is to marry the data collected by Vayyar Care with insights gathered by other sensors to build up a comprehensive picture of each person’s requirements. We need to help providers understand the benefits of connected-care platforms; how they convert data into insights that support proactive care.
Stephen Cavanagh: Covid has had a massive impact on the sector and there’s now a real willingness to embrace technology and new ways of working. Data from multiple sources enables person-centred care and creates more efficient staff workflows. Just a couple of years ago, the market wasn’t ready for data-driven transformation, but the successful adoption of digital care records and the insights they deliver has changed the game.
SB: How important is data-sharing within care organisations?
SC: By the end of 2024, the goal is for 80% of care homes to have digital care records. The benefits will include helping to save time during handovers, eliminating the traditional paper trail, and minimising errors that hinder consistency in care delivery.
SH: All care personnel – including agency staff – need instant access to the same data, from preferences and habits to routines and triggers. It’s vital in terms of ensuring the quality and consistency of care. It's also central to tracking correlations between staffing levels and outcomes.
PB: Until all the information is fully consolidated, it’s impossible to understand the full extent of benefits possible. Once care providers know how to properly manage and share data insights, there’s no question it will revolutionise the quality of care.
SB: What’s the potential of new data streams for enabling joined-up care journeys?
SC: The critical thing here is the orchestration, evaluation and integration of centrally stored data and making it available to multiple stakeholders throughout the care journey: users, family members, and GPs. We’re moving away from reactive models towards genuine predictive analytics that support a true holistic approach, incorporating nutrition and medication, with the principles of person-centred care guiding staff workflows at every stage.
PB: When data is shared between primary, secondary, and tertiary caregivers, and with local authorities, it enables collaboration, communication, and informed decisions that support more personalised care.
SH: Increasingly the conversation is about data that can be pooled, formatted, and presented on one cohesive and digestible dashboard. Busy caregivers need easily decipherable and instantly shareable snapshots that save precious time.