How to click with the click-and-collect generation.
How to click with the click-and-collect generation.
Ascom click-and-collect solutions for high street stores
With an Ascom communications solution you can harness existing infrastructure and systems to offer click-and-collect services. The key to success is fast turnaround. By intelligently managing messages and data to mobile staff, an Ascom solution can help expedite merchandise pick-ups
Ascom ‘click-and-collect’ solutions make it fast and easy for customers to collect their web orders. And since Ascom solutions are vendor- and technology neutral, they’ll almost definitely work with your organisations’ existing infrastructure and wiring.
-
Click-and-collect from Ascom: the smoother shopping solution
The Ascom click-and-collect solution helps ensure a smooth, hassle-free customer experience. Once on-site to collect their purchases, customers’ data are channeled to pre-defined staff members’ handsets. Message confirmation and message escalation help expedite deliveries - while keeping staff mobile and available for other tasks. Staff handsets are not limited to click-and-collect, but can also be integrated to other services including personal alarms, telephony, building management systems, man-down alerts, no-movement notifications and product withdrawal requests.
Fast facts
- During the 2015 - 2016 Christmas and New Year holiday period in the US, 32% of shoppers used click-and-collect1
- 69% of shoppers using click-and-collect purchase additional items while picking up their orders1
References
1 , International Council of Shopping Centers: “Holiday Consumer Purchasing Trends Study” 2016
www.icsc.org
- During the 2015 - 2016 Christmas and New Year holiday period in the US, 32% of shoppers used click-and-collect1
-
Solution architecture
Architecture description
Ascom solutions for retail typically integrate infrastructure, mobile handsets and software. Our solutions are open and scalable. They interoperate with virtually all existing systems, and can be altered over time to meet your company’s changing needs. In fact, we regularly adapt and extend solutions we first installed more than 20 years ago.
Solution products
The products shown below are only a part of Ascom’s total hardware and software offering. To see the complete product portfolio, click on ‘Products’ in the main menu. Contact your nearest Ascom office or representative to learn more about specific Ascom solutions, products and services.
Other solutions
The availability, configuration and technical specifications of Ascom products, services and solutions may vary from country to country. Please ask your nearest Ascom representative for further details.