Shoppers love the easy accessibility and personal service offered by high street stores. These same qualities can also leave staff vulnerable to abuse, theft, and even physical assault. But there is a proven way to maximise staff safety - without compromising efficiency or the shopping experience. With an Ascom personnel alarm solution, staff are only a discreet button push away from help.
Every high street store is unique. So it only makes sense that staff alarm solutions are customised to their specific needs and infrastructures. Ascom specialises in such systems; integrating different infrastructures, technologies (DECT, IP, cellular) and handsets to maximise staff and customer safety.
Devising staff alarm solutions requires specialist knowledge and an understanding of the realities faced by store workers. It also usually involves integrating various systems and technologies like cellular, Wi-Fi, Paging, and DECT. Then comes user training, scheduled maintenance, around the clock support, and software updates. Your organisation’s needs may change too. You may want to integrate your staff’s handsets with fire, refrigeration and other technical alarms. Or you may want to equip staff with Ascom d81 ‘Protector’ handsets, possibly the most robust handset ever made. Whatever your security needs, Ascom will find the solution.
References:
1 http://www.ibtimes.co.uk/uk-retail-staff-face-daily-abuse-56-were-verbally-assaulted-over-past-year-1484218
2 http://brc.org.uk/media/54300/51309-4_2015_crime_survey_report_p7.pdf
3 The American National Crime Victimization Survey, cited in the ILO new release “Violence on the Job – A Global Problem”, available at: http://www.ilo.org/global/about-the-ilo/newsroom/news/WCMS_007970/lang--en/index.htm
Ascom staff safety solutions for shopping high streets typically integrate infrastructure, mobile handsets and software. These solutions are open and scalable. They interoperate with virtually all existing systems, and can be altered over time to meet your company's changing needs.
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The availability, configuration and technical specifications of Ascom products, services and solutions may vary from country to country. Please ask your nearest Ascom representative for further details.