Objective and Purpose
The Solutions Architect Manager, is responsible for leading the team of Solution Architects. He/she is responsible for developing consistent best practices to effectively demonstrate Ascom’s products and services to prospective and existing customers. They provide subject matter input, and participate in pre-sales activities to support his/her team. In addition, he/she is responsible for the development of required technical competencies within the Team.
Key Tasks and Responsibilities
- Oversees the roles in the pre-sales Solution Architect team, constantly ensures that the colleagues in these positions effectively execute their responsibilities and tasks. Lead, manage and provide guidance to team, motivate and achieve steady improvements
- Ensure ongoing development and updated technical skills of team members
- Provide technical expertise and enable own team to support sales in the bid and proposal process
- Maintain up-to-date understanding of industry trends and technical developments
- Interface at all levels within a customer’s organisation and coordinate highly technical information, business proposals and emerging requirements
- Get actively involved in the development of Ascom’s products and services
- Drive systematic and continuous improvement of all Solution Architecture processes, to maximise the global performance & to meet strategic targets, working cross-functionally with relevant functions.
Requirements
Qualifications and Work Experience
- Master or Engineer Degree in Technology, or an equivalent working experience
- At least 2 years of leadership experience in global, multi-cultural environment
- 1- 5 years of experience in medical technology capital equipment sales, healthcare professional services sales or network infrastructure sales engineering experience
- At least 5 years’ experience in technical sales support function
Skills and Competencies
- Highly skilled and knowledgeable about Ascom products portfolio: deep knowledge of and technical expertise in Ascom systems and solutions
- Strong network knowledge (certifications such as CCNA, CCNP, CCIE or CWNA or other specialized certifications such as security CISSP, CCSP, ideal)
- Knowledge of server and desktop virtualization (Virtual Machine Certifications VCP, ideal)
- Excellent interpersonal skills, including verbal and written communications, specifically presenting technical solutions to customers
- Excellent Leadership Skills; high ability to build and manage high-performing teams and to coach individuals
- Strong customer focus and stakeholder’s management skills
- Excellent troubleshooting and problem-solving skills
- Ability to organise self and manage priorities within team
